Service is terrible. Stay far away
Probably the all time worst experience of any chain restaurant!Finally seated after a brief wait, and our server comes around. No introduction, no welcome, just drink order.I order my sweet tea and ask for my limes. Drinks arrive and no limes, I remind her again.No limes. She goes to another table where a young man and 2 kids are at. It appears from all indications she is in a relationship with this family. She lingers, placing a leg up in the booth and makes herself very comfortable. The man and children begin to leave and she goes with them to the front of the building, where she stands there for several minutes and watches as they leave.She looks our way finally and I point to my tea, and ask about my limes. Another 15 or so minutes and she brings limes.She takes our food order without a pad or device. I'm thinking this going to get interesting.25 minutes later and the food arrives. But, no silverware. Another wait ....Cut into the steak, and it's the exact opposite of the temperature I asked for.But where's the server? Nowhere to be found. I ask another server to find ours, but he steps up and takes control. He agrees my steak is not medium rare, not even medium well but well done. He takes it along with my silverware.Another 25 minutes and another steak. Would someone please bring me silverware, again!!!Had to get it to go, the others were finished eating by then. We get our checks and pay. But our server is disappeared once again. Finally, she comes by, picks up my check and cash, then asks the wrong question... Do I want change?I tell her to keep the change not because she was deserving of any outstanding tip of or in my opinion and the others, any tip, but I was tired of waiting and waiting and waiting.Problem is simple, management lacks in many areas. No supervision of staff, no customer care, no checks on the expedition of food.Just a disaster tonight. 3 & 1/2 hours because of total lack of management!!!!!
The food was absolutely outstanding!! The Bourbon Street chicken and shrimp with garlic mashed potatoes and I added some broccoli, outstanding! The mixed drink that we had was absolutely fabulous! I can't remember the name of it right now but I believe it was a margarita. It was blue and it was mucho with salt around the rim!! LOL LOL! DELICIOUS!! The mango fruit smoothie was off the chain!! Everything was absolutely delicious and the staff was awesome!!
Probably the all time worst experience of any chain restaurant! Finally seated after a brief wait, and our server comes around. No introduction, no welcome, just drink order. I order my sweet tea and ask for my limes. Drinks arrive and no limes, I remind her again. No limes. She goes to another table where a young man and 2 kids are at. It appears from all indications she is in a relationship with this family. She lingers, placing a leg up in the booth and makes herself very comfortable. The man and children begin to leave and she goes with them to the front of the building, where she stands there for several minutes and watches as they leave. She looks our way finally and I point to my tea, and ask about my limes. Another 15 or so minutes and she brings limes. She takes our food order without a pad or device. I'm thinking this going to get interesting. 25 minutes later and the food arrives. But, no silverware. Another wait .... Cut into the steak, and it's the exact opposite of the temperature I asked for. But where's the server? Nowhere to be found. I ask another server to find ours, but he steps up and takes control. He agrees my steak is not medium rare, not even medium well but well done. He takes it along with my silverware. Another 25 minutes and another steak. Would someone please bring me silverware, again!!! Had to get it to go, the others were finished eating by then. We get our checks and pay. But our server is disappeared once again. Finally, she comes by, picks up my check and cash, then asks the wrong question... Do I want change? I tell her to keep the change not because she was deserving of any outstanding tip of or in my opinion and the others, any tip, but I was tired of waiting and waiting and waiting. Problem is simple, management lacks in many areas. No supervision of staff, no customer care, no checks on the expedition of food. Just a disaster tonight. 3 & 1/2 hours because of total lack of management!!!!!
Will never return here & i wouldn’t recommend it to anyone in the area. We sat and waited 20+ mins for our server (who was clearly under the influence of something) to take our drink order. Finally took our drink order and we didn’t see her again for another 30+ minutes, when she returned WITHOUT our drinks to take our food order. When she took our food order, finally someone else returned with our drink order. Another 30-45 mins later server brought our food out. My steak (medium well) was completely raw, sent back for them to fix where it came back even worse than the first time by this time my whole family is done eating and i still haven’t had a bite of food. I asked to speak to the manager and the server clearly got irritated and did not want to send the manager to our table. When the manager came to our table she acted like our terrible service was normal and not a big deal. Finally did get my food to go, but still worst service ever!
A truly Christian experience was had at Applebee's on February 13, 2022, in the year of our Lord. As usual, Dipping Dots were not on the menu. I had the blackened salmon. May I suggest a name change to charred salmon? It's a little less controversial and, yes, you're welcome! My seatmate had the burger and fries. It was basic, much like himself. It was a true celebration of food!
If I could give this place 0 stars I would ! Absolutely disgusting! All of our food came out cold ! The spinach dip & chicken quesadillas were gross! I wouldn’t feed this to my dogs ! This place has gone down in quality & up in price ! SMH ugh ! The only good thing we’re the $5 drinks! SMH will never dine here again !
2 people waiting tables. Food was goodHad to wait 30 minutes for our silverware after we got our food. Crazy night for them. Oh 1 cook also.
Our waitress was kind young and funny (kenndi) our food arrive hot an fast ! The rest room how ever looked like a bomb and a two year old toddler went through it, we order drinks from the bar in we watch her bartender talk an talk left bar to talk to other people we were on the second appetizer our waitress had to get the manager tto to fix our drinks ! Yes bartender supposed to talk but fixing drinks is important we decide not to order any more over all great food God kiss the cook
Megan was amazing such a good environment and my favorite Applebees ever!! Will be back for sure love the staff as well