it was a worst customer service. i never give a review. The employees are beyond rude. i ordered a Strawberry refresher with No water added in. after i saw them adding water i try to reminded and mentioned to them that no water they still added it come out from their. iI was told them, the employees was admitted. i was ask for a refund and they’re refused.
Normally I would give this store 5 stars and I understand being understaffed but people with later pickup times are getting their drinks before me and that sucks. Seems as though squeaky wheels are getting the grease at this location while patiently waiting people get shoved to the end of the line. That's not how things should work.
Kept getting my order wrong twice and just gave up on going back and asking them to fix it a second time in the same order two different times
I ordered off the app, I have not used it much so I just estimated what time to pick up the drink. It was cold I asked Halle to remake it and she had a very strong attitude back and proceed to to whisper to other baristas as I stood aside. She handed the drink back and commented “ next time watch how long you’re gonna take”The employees do not greet or seem to be happy to be there.
They need to learn the difference between a macchiato, cappuccino, and americano. We asked for a doppio espresso and the person at the register put it in as an americano. When we explained the drink to the barrista, they gave us a cappuccino. If you work at a coffee shop you need to learn the difference between different drinks.
This location provides pretty darn consistent espressos and it's easy to get in and out. Not many left with this no-drive-thru vibe but this and Edmondson Pike are the best ... RIP Starbucks #1 hickory hollow ( now bubble tea ) is gone.
I did not visit this store This coffee is too strong and very unhealthy, and way too expensive. I tried it once and once was enough for me
avg: 1/5Got the entire order wrong. Eggs in the sandwich were freezing coldsausage and cheddar: 1water: 1
Try not to trust the app. When ordering. Chances are they do have the products but for some reason the app shows they are out of most items. I asked for Nitro and they had it even though app.
Do not go here past 930 anytime. They’re always out of hot breakfast.