Chipotle Mexican Grill

269 Franklin Rd, Brentwood - 37027
150 reviews
Mexican Fast Food
(615) 679-4845

I love chipotle, but I can barely eat this. Chipotle has gone downhill lately and usually it’s just that the chicken is gross, but this time the entire thing is just disgusting. Chicken has no flavor, guac tastes really weird… I’m only eating it because I’m starving and have nothing else. And well because I paid for it. Chipotle used to be my favorite restaurant and now sadly it just sucks

Chipotle is terrible. It doesn’t taste good. The menu is limited. The employees don’t mind giving you a burrito full of liquid that can barely be rolled. It’s messy, bad Tex Mex. Every time I go I swear I’ll never go back. And every time someone convinced me to go because it’s what they want I’m sorry I went, once again. It’s just bad food in a dirty cafeteria setting. I would give it -1000 stars if I could. I literally just threw my burrito away it was so bad.

Fantastic food tonight! Although we waited in line almost 15 minutes due to a late dinner rush... But this crew was hustling! Very efficient and hard working employees. Notably the 2 young ladies working tonight (4/9/22). They were working the line, gathering prep food, resupplied the line, cleaning tables and the drink station, sweeping and making sure the front of the house was in order. Seriously, impressed by the effort put forth by these 2 young ladies. They deserve a raise and the recognition the superb dinner experience we had tonight. Highly satisfied.

The food is pretty good. Most of the time they are very stingy with their ingredients.

Great location! Staff is friendly and gets you out the door fast!

Dirty restaurant run by children with no social skills much less and understanding of customer service. 269 Franklin Rd, Brentwood, TN 37027 Needs to close!

Worst service and very stingy!! the chicken bowl I got had way less rice and chicken!! They just cut the portion sizes to half. They did on purpose. Not recommended.

Every time I’ve picked up it’s been cold food and wrong orders. I’ve been to some bad chipotles but this one tops it. Don’t waste your money here!

Didn’t taste like the normal chipotle. I couldn’t tell what it was , then I realized it was the rice. Oh and the pico was literally yellow. And when I asked for a new bowl, she told me she can just give me a veggie one

Honestly, the tables were disgusting, the bathrooms were out of order. My food was questionable I bit into my steak and it was uncooked. Never coming back. I would have rather eaten in a Venezuelan prison..