Evidently, they do not need my business. I spend appx $300 a week at this location but has gone downhill. They do not honor any of the internet texts and promotions they do and has really fallen off due to service and commitment. I would not recommend. I will not be back. There are too many choices for great service in the Bartlett area.
best Mexican restaurant in town
I love El Mezcal. only place I can get empanadas.
Came here with a friend for a late lunch and the food was enjoyable. We were greeted and seated immediately. Our waitress was fast and prompt.I ordered a side of guacamole to go along with the chips and salsa. Both were delicious! I ordered a small frozen margarita and it was a perfect size, not to mention it tasted good! For the main, I order a combination dinner of 2 enchiladas(chicken) and 1 taco (chicken). Everything tasted well and I was able to take home leftovers.Overall, I would come back here to try out other items. They do have a large menu!
The very best! The service is always good and the food is fantastic!! This location tops the others and is the one place the whole family can always agree on.
Food is always on point and the staff are so friendly. Prices are reasonable
The girl on the phone is rude and can’t place orders correctly .I ordered a super burrito got home open it up and it’s a soft taco and the quesadilla was a soft taco as well complete rip off . I called back and explained to her this was not the correct size tortilla she got a attitude with me and said yes it is I told her it is not the size as all the other Mexican restaurants in Memphis and she argued with me and got a attitude again at this point I just wanted my money back due to the bad customer service.so I took my food back and asked for a refund she argued with me again so I told her I just want my money back and she told me to shut up and put her finger in my face then the another worker opened my food and showed the customers in line my food asking them what my food looked like .this place is complete trash and worst customer service ever I was livid . Took my money elsewhere so many other better Mexican restaurants with better quality food and better service. Tried calling back to speak to the manager and he wasn’t available .
The food here is amazing, every dish!!
Great food! We split the Chicken and Shrimp fajitas and ordered Guacamole Mexicana as an appetizer. Everything was very well seasoned and delicious!
The girl on the phone is rude and can’t place orders correctly .I ordered a super burrito got home open it up and it’s a soft taco and the quesadilla was a soft taco as well complete rip off . I called back and explained to her this was not the correct size tortilla she got a attitude with me and said yes it is I told her it is not the size as all the other Mexican restaurants in Memphis and she argued with me and got a attitude again at this point I just wanted my money back due to the bad customer service.so I took my food back and demanded a refund she argued with me again so I gave the attitude right back and she told me to shut up and put her finger in my face then the another worker opened my food and showed the customers in line my food asking them what my food looked like .this place is complete trash and worst customer service ever I was livid . Took my money elsewhere so many other better Mexican restaurants with better quality food and better service. Tried calling back to speak to the manager and he wasn’t available .