Subway

2720 W 12th St, Sioux Falls - 57104
70 reviews
Sandwich Shop
(605) 335-0940

This subway is awful. They’re never open the hours listed. Online it says it is open until 9 PM. Tonight I stopped by at 8:40 and it was completely dark. Not even people inside cleaning up. Posted closing time is 9 PM. A couple months ago I stopped there at 8:30 and some employee was standing outside smoking yelling at people driving that they were closed. Horrible customer service. Post on your door that you’re gonna close whenever you feel like it. Won’t be back.

I stopped in at about 3:40pm today. I asked for a 12" steak, egg, and cheese; and a 6" bacon, egg, and cheese. The employee, Eddie, told me he thought they were out of eggs, but he would check. He came back and said he'd found 3. I thought there were 2 on a 12" and 1 on a 6". He let me know that it's supposed to be twice that. I asked if he could just use a little more bacon and steak to make up for it. He very rudely informed me substitutions aren't allowed. I said that shorting my sandwiches and having me pay full price wouldn't work either, so he'd need to do something. He was snotty again, taking a tone when he said "no, I don't". I just shook my head and said "that makes sense..." I ended up buying just the 6", and the other employee took over making the sandwich. When I went to pay, I tried to run my rewards card, and he said it didn't work. He asked if I had activated it. I said yes. He asked when I had used it last. I said I didn't know. He just shrugged and said "it's $4.93." And of course, the card machine automatically asks for a tip.. What a joke. The last time I was at a Subway before this (in Walmart on E. 60th St. N. Sioux Falls, SD) it was just as bad. Out of marinara sauce mid day, and the employee stopping repeatedly to scratch about in her dreadlocks while making sandwiches. Gross. This does it. We deserve basic common courtesy when we're giving you our money. We won't only be quitting eating at these locations, but we're not eating at Subway any more at all, and will be sharing our experiences on social media/ friends/family. Subway, it turns out you still have to earn business. If you have supply chain issues, figure it out, and for Pete's sake, pay your employees a living wage! You shouldn't be prompting customers for tips at your sub-par fast-food restaurants.

Clean store, Friendly help, good food good service was fairly busy. Entry would be hard for a wheelchair because 2 door entry outside door to inside door adds strange angle.

The new BAJA, STEAK FOOT LONG with PEPPER JACK The Best

The smell of the freshly baked bread makes me feel like Bugs Bunny when he smells something good, qnd he just kind of floats to the source, a look of complete ecstasy on his face! Is there a better fragrance? They could bottle it qnd make a fortune. Well, ANOTHER fortune!

Havent ate at subway since I worked there. Very clean and sleek with the new remodel, and enjoyed it to be honest!

Everytime I go there I'm greeted in a friendly voice. Employees are patient and understanding. Only got 1 sandwich wrong there in many years and they immediately took care of the issue

Great prices great selection awesome food,very friendly and helpful staff. I go here every chance I get

They were very busy but they were working at 100% efficiency!

Absolutely disheartened that subway is discontinuing breakfast sausage.