probably the slowest mcd’s on the planet. i miss when fast food was actually fast. lobby is still not open. what a mess!
They are short on staff and this location is a HARD PASS. The lobby literally closes at 2PM , right in the middle of peak hours when employees from other businesses are try to go get quick service and a bite to eat.It seems this Mickie D's (worst advertising move by Frak-Donald's ever made) does not care to lose customers or get drive-offs because the service is terrible. You will not get a regular soft drink in under 15 minutes here. ????
We understand the worker shortage, and that they were still dealing with drive thru, but the computer order kiosk was malfunctioning, then didn't have the options we wanted, and no one was helping customers in the front deal with this (or taking orders). It was frustrating, and if we weren't stuck there, we would have followed others back out the door. The food did come fast, however, and up to typical McDonald's standards. Good job to the staff that did show up!! They just needed more to operate the lobby area.
I want to say how amazing this McDonald's is.I ordered through the drive threw and I couldn't find my debit card and told them I would come back around.My card was lost and I pulled into the parking lot ,an employee came out and gave me my order for free ,wishing me a Happy Mother's day holiday.Thanks so much for making my day even more special.Amazing people working there.❤
My first meal was a Quarter pounder w/cheese and a medium fry, NO DRINK. My second order was a 10 piece chicken nugget with honey mustard, a large fry, NO DRINK. I was told the Nugget and large fry HAD TO COME WITH a meal so I HAD TO GET a drink. After arguing with the person I finally said ok whatever. I'll have a DIET coke. We ended up with 3 FRIES, a 10 piece nugget NO SAUCE, a DOUBLE quarerpounder and a REGULAR Dr pepper. I'm not sure the person heard ANY of my order! Come on people!!
First off, the staff was friendly and food was good. The issue was that the second drive through was opened, so I went to it.... apparently the staff didn't know it was opened and we sat there for about 20 minutes until we finally left. And had to renter the drive thru on the "functioning" and then the other side started working. It was a 30 minute extravaganza.
We waited in the drive thru for 20 minutes. At the pay window, the employee did not know what we had ordered (2 drinks). I had to tell him exactly what we ordered. He was dressed very poorly and yelling at other employees. Did not say 'hello' or 'thank you.' At the pick up window we waited another few minutes watching 2 employees talk to each other the entire time while our order sat on the counter. Save your time and go to Chick-Fil-A across the street!
Watched the kid in the window on his phone. Sat in drive through for 40 minutes before we got food. I could have made it myself faster
I mean it’s fast food. It’s no where near top tier. My order used to come out wrong every time. But now it’s once in a blue moon. Terrible customer service from one person working there (Drive through). Other than that Its a pretty nice updated place.Update: just got McDonald’s asked for no onions got only a patty and cheese? Where did my pickles and ketchup and everything else go????
Did mobile pickup. Waited 15min for my food. Finally went inside to see what was going on and it was just sitting there. And a few workers were just standing around. I'm my opinion at that time there was no reason for only one drive through lane to be open. They were definitely staffed to have 2 open, and to be moving faster then what they were. Very poor service.