Ordered a cheeseburger, No ketchup no mustard add Mayo. This is what I got ???
Horrible experience. They took about 20 min to get our food, then the guy taking our payment was rude. The girl that handed our food was not pleasant. She handed our food rudely and then I told her we were missing 3 medium fries and a large fry, she walked away and came back, told me I needed to wait for the fry’s. I put my car in park and she came back in less than 1 min with the fries. I get home and the fries are old and cold and half way filled. I went on 6/5/22 around 10pm. Someone please have a talk with these employees. If they don’t want to work, they don’t have to. No reason to have a bad attitude with customers.
Asked to place a carry out order and was told the lobby was closed...while I see 5 people in line for more than 10 minutes waiting for their mobile order while I wait for a Lyft then go through the drive through. Thus the reason I know people were in fact waiting in the lobby for their orders..when I get my food the bun is stale and chicken is old...
We ordered 2 small fries (they weren't at McDonald's standards), a double cheeseburger (again not at McDonald's standards), coffee that tasted like it had stood in the pot all day without changing it, and my order for unsweetened cashier started to put sweet tea, I had to tell them there was a difference in between the two. We've gone to this McDonald's for years and this completely disappointed us. This is the first everything was so disastrous.
The worst run McDonalds in Sioux Falls. We have shown up and the place hasn't been open. Today we waited in the 2nd line for over 5 minutes. She took first line order ahead of us and they had just pulled in. If you can't handle 2 lanes then shut one down. We left and won't give this location another chance! The place is a joke and needs to be closed down.1 person working in the a.m. REALLY??!
Terrible experience tonight, RAW BURGER on my double quarter pounder, had toppings present that I had removed on the app.
The kids working drive through are rude. The order was missing items. I guess its only mcdonalds, but if you can't get a burger correctly without attitude is it really worth it?
This location is a joke. Unless McDonald's buys the lowest quality equipment the weekday morning manager repeatedly lies to me and has told me the shake machine was broken 11 times in 6 months. And no I do not go daily. I have witnessed and heard her yelling and swearing at her employees. Under her leadership I sat in the drive thru for 15 minutes because the store was not open on time. And even this a.m. when I called to see if it was running she was rude, dismissive and very unhelpful. I used to love McDonald's. USED TO!!!!!
This location is a joke. Unless McDonald's buys the lowest quality equipment the weekday morning manager repeatedly lies to me and has told me the shake machine was broken 11 times in 6 months. And no I do not go daily. I have witnessed and heard her yelling and swearing at her employees. Under her leadership I sat in the drive thru for 15 minutes because the store was not open on time. And even this a.m. when I called to see if it was running she was rude, dismissive and very unhelpful. I used to love McDonald's. USED TO!!!!!
When you pay nearly $4 for a large fries, you kinda expect it to be full and fresh!