I typically enjoy it here a lot, but today it was horrible. Our waitress, Tessa, was awful. I was kind of busy but you can’t tell me this place has never been busy before. I know this place could still fit another hundred people or so. She did not give us silverware, napkins, or straws until after we got all our food (including appetizers). She did not put in my order correctly. We waited over an hour for our food, when we literally had a party of two. She was rude and never filled up our drinks. I was not impressed at all.
This was my first time at this location. Our server was great and we loved the food. The atmosphere was energetic, but not too loud or busy. It was the perfect mix for a nice lunch. Thanks!
The food was good as usual, wings were on point, but it took over an hour to get seated and looking around there were tables empty everywhere, I think lack of staffing in the kitchen was the issue, floor was very dirty but the our waiter was awesome so I really can't complain too much
The whole reason I give this a 1 star, besides the below par service from the waitress, was the fact I got a notification from my bank stating I was charged $90.60 from Buffalo Wild Wings. Seeing how my bill was only $45.30 it was obvious I was hopefully, "accidentally" charged double.I realize mistakes happen. Not sure how many times you double charge customers, but why would I want to eat at a restaurant that makes me constantly check my bank statement to see if I was overcharged.So to sum up, that one mistake cost you 1 customer. I'm done. Plenty of other places to eat at. Not to mention your competitors are in the area. I did call and the lady I spoke to today, is refunding the overcharge. But no attempt to make it right by offering anything on the house. Not even an "I'm sorry"..... so peace out B-Dubs
Everything is good here. I haven't had anything I didn't like.
Our server in the bar was amazing!!! He was so attentive! Wings were so good and new brisket burger is very good!! Beer prices seem high though-7$ for a tall blue moon when other places are less expensive that than that.
Only complaint was we called to get a wait time and they wouldn't tell us over the phone and was rude. As the bww across town was a 2 hour wait. Lucky for us when we got there it was o ly a 30 minute wait estimate and really only took 15. The actual server who took out orders was great and food was great too.
wings were good, but last few times I've went the fried pickles werent even close to being done. soggy.
We had a party of six for adults two children. We were told half hour to 45 minutes wait to get in. That was not a big deal. We got seated the waitress came over and took our order and it took an hour and a half for us to get the food and it was not the correct order. The food was not fresh and hot. Not impressed at all.
Pretty good wings, but expensive and a long wait for food.Update on 1/1/22:Went here to watch the Rose Bowl. The waiter was very nice, friendly, and we didn't have to wait very long for our food. However, the arcade games barely worked, and stole my money. When I asked the girl at the register if I could get it back, she said that wasn't possible.I'm going back, but not playing any of the games!