Great food. The butterburger and cheese curds are best.
Typically their food is on point and fresh. Their concrete is excellent. The listening skills of one particular drive thru operator? Not so much.First off, the individual was not in uniform and wasn't wearing a name tag. Secondly, we ordered three sandwiches and a mixer. He rang up only two of the sandwiches and the ice cream. We didn't realize that we were missing a sandwich until we got down the street and we headed back. Once we got back we told him the order number and pulled up. He asked for the receipt and we paid for the third burger. On the receipt it clearly says that if you bring the receipt back, you can get a free soft serve so I ordered one. He rang up the soft serve and I showed him the receipt and asked him for the free soft serve, he dismissed this and rang it up anyway and asked for me to do the survey. I told him to cancel the ice cream, but they didn't.When I was in fast food, good customer service was listening to what the customer wanted. If you made a mistake, something like an ice cream cone should be complimentary, at least that's how service is in the south... Either that or the Zoomer generation wasn't raised right. Poor listening skills.
The food is alright, though they forgot the best part of the meal, which is the fries. Called to ask for a partial refund due to just passing through the town. That was not granted. They seem to be more concerned with pushing orders rather than quality service.
Custard is great, burgers are ok they smash them so we kinda dry, crinkle cut fries are edible but the fried cheese curds are great
Ordered the Walleye Pike dinner that is served during Lent, and was very disappointed that it was served with the skin still on it. When I notified Manager, I was informed that's how it's served this year. Who batters and fries fish with the skin still on for a species that supposed to be served without the skin?
Fantastic, great experience, great hot food, cleanest restaurant we've been in. Nice job!! ? ? ?
The cashier was a friendly pleasant guy and the place was clean however the cheese curds tasted like fish (not a fan).
Needed a quick meal on the go. Very friendly service got my meal mouth quick. Got a double cheeseburger basket with a small desert custard. Great meal to go.
Fast, Fresh, Friendliest drive thru employees!!!!
I love the butter burger, never disappoints me. So cheese and greasy, just my type of fast food. ?