Me and My husband arrived at the store a few minutes to an hour after opening. We walked in to the empty restaurant where we were the only people who needed to be served. Only to be told by the male employee working on tuesday June 14th, that we would have to wait like 15 minutes until he was finished with some "huge" order before he could make our sandwiches. He was not making any sandwiches at the time and it would've only taken him 3-5 minutes to make our food for us. Let me again say we were the only customers in sight.
Long wait and not accepting coupons. Also out of many items on their menu.When I arrive I saw a sign on the door saying we are not excepting paper coupons please download our app. With the assumption that you can use a coupon through the app. Which is not the case. You have to order online for a 15% off coupon. If you are going to send a flyer with coupons you should accept them! We will not be back to this location.
This was by far one of the beat experiences I've had at any subway. I wish I would have gotten this guy's name cause he was absolutely awesome. He had a great sense of humor and made me leave smiling. Very friendly and the sandwich was great.
Not sure what the actual hours are but apparently they are closed a 9:30 even though the sign says 10
This was the second time that my wife and I went here to Subway #20721-0, and will be the last time. I walk in with a coupon and immediately the worker says we don't take coupons, no Subway in Sumter county does. So why did I get the coupons in the mail then? This shows sub-par management in the region. The workers here don't greet customers. Their attitude borders on rudeness and indifference. They act like it's the customers privilege to patronize their store instead of the other way around. Sumter is a military town and Subway offers no military discount. That disrespect is mirrored in their lame commercials paying millionaire athletes to hawk their product. The military people are the real heroes. They deserve a discount, not a lame free cookie. All of this reflects back to the sub-par management of Subway corporation and that's not fresh, it's pathetic and rotten.
Smells like straight black & milds in here..
I didn't get his name, but the guy working today with the subway sunglasses on his hat and had a beard made the best subway sandwich I have ever had in my life. Everything was so perfectly proportioned but he still made it quickly
Very Dirty and Some Lazy Unprofessional Employees.
Love the staff here. Friendly guys make beautiful sandwiches.
This location has a wonderful lady manager that makes the store shine and the food taste fresh and delicious!