Our dinner experience was ok. Seemed heavy on staff, but rarely anyone on the floor checking on their tables. The “greet and seat” always is awkward. The chef ?? is doing a creative job and quality is excellent. They did not have gluten free bread on the menu but the chef was able to toast off the delicious GF pizza crust as our option. Earned points! We would like to see the service improved, but we are assertive and collaborative enough with staff to mostly mitigate the negative first impression.
An absolute gem of a restaurant with an exceptional general manager and an extremely talented Chef. The food was beyond delicious, the wait staff was attentive, friendly and welcoming and the restaurant atmosphere was superb. A must visit if you are looking for an outstanding meal. Thank you to the team at the Hamptons for a night we won't soon forget.
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the best fish dish I have had in a very long time. phenomenal!
Very nice restaurant. Our waitress was so friendly & the rest of the staff were very helpful. The steak was absolutely wonderful. I wasn't going to have dessert, but I was curious to see what they had on their menu. I've never had Creme brulee & that's my mother's favorite so I had to try it, & it was delicious. Guys if you want to impress your date, this is a beautiful restaurant. I was very impressed...
Chef Raf never disappoints me and I really enjoy this current staff. They are attentive and fun. I’m not sure you can make a mistake in your ordering choice and if you haven’t been for lunch you are missing out. If the price of the evening menu feels daunting start out going for lunch. You can easily have lunch for around 15$ and the food quality is going to outpace your typical lunch menu. It’s my go to place when I need a break but can’t get out of town.
The service offered by this location is the reason for the low rating. The restaurant offers no capacity to speak with a person to make reservations; either a voicemail must be left (which for first timers, it’s not a clear expectation that a phone call will be returned) or reservations are made online (which doesn’t support large groups).Additionally, our group, who was both ethnically diverse and diverse in experience, were met with several micro aggressions and condescending tones and actions from a few members of the staff, to include the waiter and the primary host. There was an “air” of haughtiness and pomposity towards customers, specifically toward our group, that did not make it an inviting restaurant to eat in. The food was delicious and prepared greatly. However, the service was very distasteful.
A SURPRISE!Visited a friend in Sumter and he told us this was the best place in town. He even said it was great. Now, this is Sumter— nothing in a culinary realm is great here.We were shocked at how far Sumter has come after trying this place. The food was decent enough for the price point, prices exceptionally low, and the service was okay. We were disappointed by a waitress who never brought the scallops we ordered, but it wasn’t on the check.The desserts were really impressive. We were glad we ordered everything they had on the dessert menu because it really was a treat.The rest of the menu was okay. Maybe a little too adventurous for the area, but we enjoyed everything. The pizza is not the best, but don’t let that dissuade you— it really is a solid pizza and likely the best pizza you can get in town.Altogether, Hamptons is better than anything else in Sumter and Columbia. They might even survive with a location in the tourist trap areas of Charleston.Make sure to give them a visit and support a positive change for Sumter.
Great Food and service accompanied with a great atmosphere for dining pleasure!
Well, that was great! We were greeted by Alan, the General Manager, who welcomed my boyfriend and I with a warm hospitable smile and light conversation. Our server Daniel ensured speedy and spot on service the entire meal. Alan checked on us again and introduced us to Ashley who was assisting Daniel. She educated us on the desserts and got us all set up with an appetizer to go (because we were stuffed, but wanted more for a late night snack). Very pleased with the upscale fine dining experience in the quaint town of Sumter. We look forward to returning for one of Chef Dall’Erta dinner services very soon. Also, very intrigued about the establishments signature sister restaurant and multiple event venues!