The menu prices online are not accurate and neither are the food descriptions. I ordered a pound of shrimp,with corn and potatoes. I don't know if it's the staff or Sunday evening,but I received 4 potatoes (description says 2),NOT nearly a pound of shrimp (thank my GNC kitchen scale) and disgusting EGGS(NOT listed in the description).WOULDN'T RECOMMEND
Where to start with this train wreck. Everything was great when we walked in; seated quickly and pretty good atmosphere... bonus, they have a bar. Drink orders; waitress (who is very nice) repeated three times before we finally convinced her that was what we wanted. Drinks came out in sticky styrofoam cups. We placed our meal orders and the same dance ensues; waitress repeats the order 3 or 4 times before we finally convince her that is what we want. I order a mussel and crab leg boil, my son has chicken fingers. My food comes out; 10 minutes later his food comes out. Chicken is overcooked, my meal is now cold because I've been waiting for his meal to come. No plates, no silverware, but I've got this dope plastic bib and a shell bucket. I ask for a fork so I can get into my crab legs, I get a plastic fork. No shell crackers, no picks, a flimsy plastic fork..... it's almost like they've never eaten shell fish before. Never mind, I'll just eat the mussels. Or maybe I won't, because the waitress (who is still very nice) will...not....go...away for more than a few seconds. I have never ever been so smothered by a waitress before, and I've never been so glad to pay $80 for a meal just so I could leave an establishment.
We should have left before we sat down. Waited to be seated. Someone had to yell for a server. The server was extremely annoying. We ordered our drinks and she repeated it 4 times before we had to tell her yes that is all for drinks. We ordered our food and she did the same thing. Then she wouldn't leave us alone as we tried to eat. We had to tell her we would let her know if we needed anything. The dinning room was ok but the bathroom was absolutely disgusting. The food was almost ok. Trying to pick the meat out of crab was a pain with a flimsy plastic fork. We will never go back.
If I could leave a negative star I would. My family and I went to the one in Summerville and loved it. So we thought we would try the one in Sumter and that was a huge mistake. The beer was hot and the waitress offered to put in on ice for 3 minutes and then got aggravated when I would not accept that and requested cold ones. The low country boil was overcooked and rubbery. The waitress sucked and could barely be understood. I had to track her down to ask for a refill and a fork. I was expected to crack the crab legs without the proper tools. The sweet tea was sour and the bathrooms was disgusting. We are not happy at all and will not be back. We will drive 2 hours to go to Summerville first.
Went here with family for my daughter graduating 8th grade today! Grease was not hot enough for the fries which they were soaked in and covered with salt .. the chicken tenders tasted like fish .. the shrimp poboy was on a hamburger bun which made it taste aweful .. the waitress was very polite and attentive then became very pusy .. demanded that we hurry up and order .. soap was watered down in the bathroom no toilet tissue .. spent $113 for the 4 of us ... will not be going back
I have been craving crab and my husband and kids decided to try Carolina Crab House for Mother's Day. First impressions were that the interior design was very nice looking. That and the hush puppies were the only things we enjoyed. We won't be back. $80 for 2 chewy overcooked crab legs is very sad.
This was one of the worst food experiences I have ever encountered. Please see my other reviews, I always give accurate reviews and positive feedback for most experiences. Normally, I do not leave a negative review, but rather just not return. But this food was terrible. No flavor, overcooked, and way overpriced. Service was good. Nice server and we were the only table in the restaurant for a while. Was definitely a waste of $80.
TRUST the negative reviews. The bathrooms are disgusting, and the service definitely matches. Never will I ever waste $ on this place again. The food was just "ok".
Very poor service didn’t even ask what type of sauce we wanted with our crab boil I’m sorry I won’t be coming back here
VERY dirty. The Women’s bathroom was FILTHY. Their “wifi was out” so we had to order online. Numerous problems for us considering it was our first time coming.. will not be returning.