My daughter is a Waffle House fanatic so we frequent them a lot. In order to keep myself from getting burnt out we visit as many locations as we can in an attempt to find our favorite. Let's just say this wasn't it. From greet to ticket the experience was sub-par to the already basic service standard that WH used to be known for. As a professional food and Beverage manager I was disappointed in the acting manager's ability to handle a disgruntled customer who came in with a large Togo order. We were the only table in the whole restaurant. Yet our table and seat were dirty and I had to ask for almost everything....my coffee, my syrup, a spoon, a refill, etc. The waitress was obviously disinterested in our table over her personal conversation. The two workers spoke as if we weren't present there. Even the manager tried to get the server to understand inappropriate language in an open kitchen setting. And I quote "And just what the HELL is this..." the server screams from the dish sink to the bathroom essentially talking over me and my FIVE yr old. None of this singularly would be bothersome but when you add it all up. It's a no for me. ??♀️Flies, dirty/sticky tables, inattentive staff, altercations between customers and managers over simply rectifiable issues, and I get the strong feeling they "judge a book by it's cover" here. Iykyk. ??♀️
Natasha and nick were great! Definitely worth my tip! Also my favorite Waffle House to come to , to get the best service.
Natasha and Nick were awesome. They show professionalism and food was cooked right to order, thank you for the great service
Natasha is AWESOME!!! I love this Waffle House. Such good food and hospitality
Hey, they're pretty quick over yonder :-)
Im currently calling the store phone on a second shift on a monday and can't get a answer... Its clear that theres some lazy people there not really wanting to do their part... SMH AND WHATS WORSE IS THAT IM ACTUALLY CALLING FOR EMPLOYMENT???
My waffle was burnt.... requested another. My sausage was a little under cooked. The bacon was overcooked. I hate when that use liquid eggs. Coffee was old and warm. Waitress was nice and accommodating. Still love the waffles.
Well staffed an tasted great. The food did what you expect Waffle House food to do and reminded us all day that we had it that morning.
Had a wonderful meal with my Mama and our waitress was so awesome ? I wish I knew her name we came on November 22 10:00 a.m. I hope her boss somehow sees this(Garner Rd Spartanburg SC)
Idk what she wrote down when taking our order. Everything was wrong had to send it back multiple times. Brought my little girls plate back 2xs the exact same way. Just needed a cheesburger with mayo and pickles. Not plain with grilled onions. We ate all our food in segments. Not as a family. Mine was completely the wrong sandwich. It was just a mess the whole time.