In 3 days I've visited this Dunkin Donuts twice a day each day. I was always greeted and taken care of Ina short time. Watching staff interact they were very profrsional and helpful. This is a good place for your coffee's and other drinks or snacksUpdate may 1 2022. Drove all the way to Dunkin for coffee was refused service at counter because they only had 3 workers. My truck won't fit through drive thru a worker said just take thier order and John Scott said NO! THE John looked at me and said download the app and order then you can pick up in lobby. I asked for Mgr contact info I was told it's illegal to give the bosses phone numbe out..put... I said no I don't want thier cell numbre I want the number for the main office and was told to Googleit. John then yelled CINI who again told me to Google the number. John amd Cindi Scott are the rudest most disrespectful people I've seen in all my trveks. Avoid this hole.
Iced coffee and donuts make for a relaxing afternoon, but anytime of day can be made better with sugar and caffeine
I ordered an ice coffee got on I 26 and the coffee tasted like black coffee an I ordered caramel with an extra pump. It costs a lot of money for them coffee get it wrong and I'm already on I-26.
Nope! Been across the US going to Dunkin' donuts before we leave to our new RV location. This is the worst one I've been to. Yes the food and accuracy was excellent, but customer service was well below bar. After every single thing I ordered even before clarifying something. I was asked, "that it?" ... I ordered seven things and was asked about 10 to 15 times if that was it. So I essentially got interrupted through half my order for each item if that was it. It was very frustrating to have to deal with, the ladies at the window seemed fine, but whoever was on the mic seemed very aggressive and like I was doing the world a disservice by even being there.
When trying to decide to order I was rushed to make a decision upon feeling pressured we decided to get hash browns, avocado toast and a grilled cheese. The hashbrowns turned out great but only after waiting at the window for 10 to 12 minutes. After the alloted time a representative comes to the window that was hitting his vape to inform me that there was no avocado spread for the toast, there was no apology or an offer for something to take its place. The grilled cheese that we received was hardly even toasted and the cheese was barely melted. Overall a terrible experience, I'll never return.
I really love Dunkin but this one really keeps messing up my order every time I go an I always hope for the best an get the worst.i have been over charged .they got my order messed so so i ended up paying for 3 different orders an they say they refunded me but they didn't I look it up on my account my meals have not been maid the way I want then or so burnt that it dont even look like sandwich I order a chocolate galazed donut an they give me chocolate frosted my drinks dont tast good I say NO egg they give me egg I wish there was more than 1 in Spartanburg so i can go to the next 1 thi
Between Dunkin’ and Krispy Kreme, DD is my favorite out of the 2 for donuts! I wish I could give this location a 5 star review but out of all the times I’ve gone it’s been hit or miss with the customer service. Mostly miss. Having worked in customer service for years it’s disgusting the way some of the employees act. There’s been so many times I’ve gone up there and the employees working are unwelcoming, discourteous and rude. When the indoor dining was open I almost never had a bad encounter. If the donuts weren’t so good I’d give them a 1 star.
I literally just left the Spartanburg, SC location, and was told at 7:20pm that “I couldn’t order bagel minis because the kitchen was already shut down because they were getting ready to close!” ?? I love the coffee, but wow!
The 2 times I've been to the Spartanburg Dunkin'Donuts convinced me not to go for a 3rd time. The customer service is non-existent, period. Both times, 2 weeks apart mind you, I received extremely slow and rude service from 2 different employees. Do better, seriously.
Everytime I go there it's a very long wait. I know they are short staffed but damn. I wish they can get more people. Usually the coffee is good, but lately it's made wrong.