Do not visit this store. I was persecuted by being straight not trained correctly. And you can’t believe they are all making fun of you when you leave the store. The manager is absolutely clueless and has drank a little too much of tge Starfùks kook aid. The drinks aren't right. The employees all have bad attitudes. (The manager) couldn't manage a paper box. He is rude to his employees and, I was separated because I’m faults accusations about how I do my job. It was obvious that because I am a middle-aged male that I appear to be a threat to the other females that work there. It’s a shame when people, exactly the people that work in this environment, scream so loudly about how they get treated in society and they get a normal levelheaded person and they label that person without even knowing them. Simply because they look neat and clean that must mean that they are right wing and the enemy and so they play little tricks and games until the man at your house to write you up enough times just let you go. It’s the most ridiculous thing that I have ever seen and quite honestly they violate about every employment code that is possible except for making sure you get a break every two hours. Outside of that they are just a bad company. And I have not gone back to Starbucks in two years since then and I only took the job to help with rehabbing my leg after I fell and had to learn how to walk so it was only a part-time gig anyway but I feel sorry for all of you people work at that hell hole. Plus the Coffee is actually very nasty and if you saw how close the Nancy trash was cab to the machine that actually makes your espresso you would vomit. If you want to join antifa for this is the spot to go this is their headquarters
Excellent drive thru service
Good place to get coffee and skip the drive through traffic jam
They need to go back to staying open past 8 pm. All of us on night shift need our coffee too!!
I went thru the drive-thru this morning to order my Caramel Macchiato. They are out of the regular caramel drizzle and said they could put dark caramel. I said ok as they have done this all week. This morning my total went from $5.72 to $6.38. when I questioned, they said because everyone is getting the dark caramel drizzle. Inform your customers that there will be an upcharge when ordering and don't recommend the other drizzle if there is a charge. This was the first time I was charged extra for something you are out of and you recommended the change - not me. $.66 charge is ridiculous.
All of the Baristas at the Celanese Rd location are amazing! Always so friendly and get my drink perfect. Thanks you, you're all appreciated!
Josh was so kind and patient. Best Starbucks experience ever. He was friendly and packed my order so it was easy for me to carry. Good was good and drinks were perfect.
CUSTOMERS BEWARE! - There are 2 DEEP potholes in the drive leading up to this Starbucks. It rained the night before and they were full of water. I thought it was a water puddle and when my tires dropped down into the holes, I ended up with two simultaneous flat tires. I had to leave my car at Starbucks with 2 flat tires and request alternative transportation to my client's office. Starbucks has refused to fix the potholes. They have not agreed to pay for the flat tires and they offered no assistance with transportation. The girl at the window told me that "lots" of customers have received flat tires from the pothole and they get a lot of complaints. Starbucks - DO BETTER THAN THIS!!! I spend hundreds of dollars each year on your products. You should respect your customers more and take the effort to make this right. Shame on you!
I wanted a specific cake pop from this location and they included a note that said, “we’re sorry here’s two” of a different cake pop. That’s a nice way to apologize for being out of a certain item. Thank you.
The service was okay but my drink was made incorrectly. I shuffle between three different types of coffee at Starbucks and I get them on a daily basis. I know what they should taste like and mine was completely off my frappe was mostly ice.