100% agree with checking your order before you leave. I often come in for breakfast and order lunch to go for later. I’ve mentioned to management that forgetting barbecue sauce on the barbecue chicken sandwich is kind of a key component, and frustrating. They took the feedback and my next sandwich was fine. I recently ordered a steak and cheddar as well as a Greek salad to go after ordering breakfast. They forgot to add cheddar on the steak and cheddar, and yes the meat was skimpy, but I more care that the two ingredients IN THE NAME of the sandwich are included. The dressing cup was also not closed so by the time I got to eat the salad at work later that day everything was soaked. (I had trusted the order was correct and packaged with care, my mistake) I’m used to them regularly forgetting ingredients but they never make up for it or offer to redo it correctly. I hate ordering rapid pick up just have to unbox and unwrap things before I leave just to make sure. I definitely won’t pay for a premium sandwich there again. Sad really. Fortunately there’s another Panera a couple miles up the interstate
Salad was great. The $13 Toasted steak and white cheddar sandwich was horrible. Meat was so so and not much at. Now I know why they Do Not Say — WE HAVE THE MEAT. They were out of pickled onions so substituted red onions. Anyway lesson learned will not eat there in future. Picture shown has a few bits out of lower piece. Sandwich had horseradish on outside of sandwich sort of looking like it was thrown together in a rush and somehow made its way to top of bread outer layer.
I got the margaritas Flatbread and it has 1 piece of spinach on entire thing. more like a tomato pizza
Today 3/18/2022, arrived at ( Panera Bread ) 526 John Ross Parkway Rock Hill SC, after about 2 minutes service very good i purchase a cater order the young lady that assist me was wonderful and professional in all areas nice clean facility!
Super slow. Half the staff was on break. I was the only one there, does it take 20 minutes for a sandwich? Employees trying to get their hands cut off in the bagel slicer. This place is a madhouse.
Just looked at the comments and decided not to go here. Just because these times are difficult don't mean these restaurants have to show it on there faces. Thank God for life and thank God to have a Job.
Marcia is an Awesome managerShe went above and beyond for every customerMaking sure nothing was left out of their to go bags.. I'm glad to see her take pride in her Job!!! All of the employees were kind and helpfulKeep it ?
Placed order. Not told out of hibiscus plum tea and pear, which is what we ordered. Waited one hour and five minutes for order. Grill cheese not grilled. Chicken avocado sandwich had slightly frozen chicken and exactly one small slice of avocado. Never again.
Waited for over an hour before our order was ready. Other customers were having the same problem with their orders, waiting easily over an hour for their orders. Some even left frustrated after waiting so long and trying to get a refund.
Stingy food quantity! Soup only filled half the bread bowl- 2nd time this has happened, done with Panera