I don't like seafood. But my husband does, so we went to try this. Forgot the name of what he had but he liked it. I got chicken wings they were good and sweet potato fries just ok. Seafood is expensive, wings not good enough to go back. However, the hush puppies are the best I've ever had in my whole life. Might do a to go order just to get them!
Our second time here and the food is great! Michael made a great Mexican mule ?
Malik was our server tonight. We had hot food, great service, and his wonderful personality! He should be a trainer, or on a path to grow with your organization! Thanks so much! We will be back!
Secret Shopper Review:If I could give this place a negative star for poor service I would. If you are ordering "To Go" and use to your food being ready at time of arrival do not expect that service at this establishment. The only reason I gave this business a 1 Star is because of the server and the cashier. I watched the server clean tables and coordinate between new tables. Her service alone I would rate as a 5. If you are dining in you will be in good hands with her. The cashier does a good job managing customers. I gave her an attitude to see how she would deviate and I would give a 5 star for how she remained calm and provided assurance.Now, here is the Con: When asked why the food takes so long I was advised because the kitchen does not start making the food until you arrive. Typically how "To Go" food works you order and expect your food to be done with a reasonable amount of time. I placed an order at 7:00pm and arrived at this business at 8:49pm. The kitchen JUST STARTED making to go orders. I am unclear as to the purpose of making any customer wait over 2 hours but it's a terrible strategy to keep returning customers and really to earn more revenue in general. If an order is placed and is complete a phone call should be given to the customer to advise this, not just waiting until they arrive to make there wait longer. Keep in mind there was less then 7 people dining in.Unfortunately, I am not sure who owns this business (as of yet) but they should probably stop in and check on there kitchen staff or hire better ones who value customers. There was guy who sat at the booth upon entering who I assumed went in the back to help but upon watching him he went in the back to talk on the phone. Sad part about this is the food is good but we live in a day and age where if the customer doesn't feel valued for time or money then the money will not be given. I truly hope the owner reads this review thoroughly and provides some sort of guidance to the terrible service given. This place could be slammed but the service is just extremely bad.The 1 Star was given for the server working extremely hard and the cashier/bartender doing her job well. Besides these 2 positives everything about this experience was bad.This review will be submitted to corporate for review. Best of Luck to this business!
It was sort of crowded when we went (Saturday evening) so I didn't get any photos but boy, oh boy was the food here good. Even though they were busy service was good and the portion size was good as well. I ordered the king crab boil and king crab goes by market price and now the market price is high (as with everything else) so I can't really comment on cost since I probably ordered their most expensive dish. I can tell you that they weigh the crab out and then come and show you what a pound looks like to get your approval before they cook it. I never been to a place that did that before and thought that was great so I could add or change my mind if I didn't think it was enough to fill me. While waiting for the food which was quicker than I thought it was going to be they brought out hush puppies to snack on. My husband ordered crab cakes and raved about them. He said they were the best he had since we moved south 2 years ago. We will definitely be returning.
Awesome Fried Shrimp & Crab Legs. Service was Excellent
Firey Crab was recommended for us to try this place. This place wasn't busy went we can in. It was raining hard outside and it was a cold day.We got seated really and our waitress was really friendly. We had 5 of us dining in.We ordered Fried Pickles, Shrimp Fried Rice, Fried Jumbo Shrimp Basket, Fried Flounder Baskets, 2 Orders Hard Boiled Eggs, and Snow Crab Legs mixed Seasoning mild.The Fried Pickles, Fried Shrimp, Eggs, and Crab Legs was really good. The Fried fish was okay. What really was a waste was the shrimp fried rice. That was disappointing! The rice was so hard. I couldn't eat it. I should've said something but I figure just put it in the reviews.I most likely would try this place again when we come on vacation again.
Rude, and bad customer service.
Tonight this place was spot on. Walked in and was acknowledged right away. We sat at the bar and got a drink while waiting for our table, the bar tender was awesome and the drink was very good! Our waitress was so amazing and very helpful with menu choices! The food came out quickly and was very good!! We will definitely be going back!!
I always order delivery but today.Seafood not as fresh today crab legs were soft overcooked. Food was too salty..Server was inexperienced and extra slow. Not a good impression for dining in this day. Just terrible today.