I decided to try this spot for the first time because it had such great reviews per FB Rock Hill Eats. You cannot beat the prices, but I was very disappointed in the food. The shrimp texture was mushy and the spring roll had no flavor. Customer service wasn't that great as well!
Food was delicious! Great value for large portions at a sweet price! It was worth the wait for this food! My family was satisfied!
Food is good but the owner takes the phone off the hook and stops taking orders when busy or won’t answer the phone at all. Yea I understand it’s tough but to not serve customers in the best possible way is awful business practice.
I have ordered from here a number of times. The food here is great and the portions here are a great size. The owner is friendly. Unfortunately everytime I come here I need to wait 30 to 45 minutes longer then the pickup time I was told. It is always a 1 hour time after ordering but lately it has been 45 minutes after that. I don't want cold food so I come to get it when I am told it will be ready. They need to get their scheduling under control before I will come back.
refused service... everyone else was told 30 minute wait and I was told I could not even place my order for 1.5 hours, which would mean I had to wait past nightfall and freezing weather just to order
Discriminated against because of what I order.... I literally went from recommending this restaurant to someone, to driving there and being refused service.... I have recommended this location to 100s of people to visit this place to order food. When I visit here, it usually takes me 45 minutes to an hour to drive to this location (1.5 hours round trip). I have eaten here off and on for a few years. The food is usually pretty good, and is not comparable to the other places around because the price is good and the food is good. However the service itself is suffering, which strangely the business thinks that it is okay to pass this suffering onto their returning customers. Today I visited a friend to help her hookup some electronics while thinking it was nearby the location and was thinking it would be worth ordering food. I usually do not call-in because I don't mind waiting, however today I was told it will be an hour and a half (90 minutes) before I can even place my order, while I listen to the orders being taken ahead of me being told it's 30 minutes until their order would be ready. Usually there is a long wait, and I've even waited happily past what I was told was the normal wait time for business on those days, and of the 100s of people I have told to patronize this place, I have told them all it was well worth the wait. Until today that is. I can no longer recommend this location. When the business is telling people by phone that 30 minutes is the time until their order is ready, there is no reason you should be telling a returning customer that they have to wait for 90 minutes just to have their order entered in and placed. That is when I don't return, because I know the business is headed in a direction that's downhill and there's no recovery from it. Most businesses would appreciate a good customer. Yet here I am after riding in freezing weather, only to be told in the day that I would have to wait until past nightfall to be able to place an order, which would mean I would have to carry my order another 45 minutes away in below freezing cold. I'm literally home now, and have waited for food elsewhere, gotten food, come home, eaten, and yet I would still only be allowed to place my order NOW after all this time, meaning I would still have another 30 minute wait myself and another near-hour drive home (meaning I would have to starve myself and freeze just to eat here). This is what is called negligence, and discrimination. Not once have I ever had a business owner tell me I need to put my life and health at risk just to patronize their business, until today. When a business starts making the customers suffer, that's when that place is headed towards death. If I would have waited I would still be waiting right now, and would have had to wait another 3 hours before I would be able to make it home to eat. I was already riding in freezing weather but to be told I have to wait until night-fall to place my order when the temperature is well below freezing, that's just horrible business. Customers should not have to suffer, just because you have to wash something to make their order, but that's how customers are treated here. The only problem I've ever been told there was is that the pan has to be washed to make my order... but if you have a problem washing a pan in the restaurant business, is the place really healthy enough for anyone to eat when they are that mad about having to wash a pan to make an order? Most places have someone to wash the pan, or have an extra pan, but here I'm literally pushed aside as a customer because as I'm told, a pan simply has to be washed. The guys work hard from what I see, so I don't think it is fair to say or call them lazy, but it's really pathetic that because restaurant workers don't want to wash a restaurant utensil, the customer has to put their life and health at risk just to order a plate of food here.... that hardly seems fair or even sensible. I tell people about this place all the time but never
I know this restaurant owner for almost 20years and they make the best chinese food around…!!! They always busy order ahead and then pick it up…!!! You never gonna regretted ✌?
Yes you have to wait. It is well worth it. The prices are great. The food is wonderful.
Good food with generous portions but you may need to wait a while for your order since it is staffed by only two of the hardest working people in the Chinese food restaurant business. It is staffed by the owner, who is constantly hustling to get orders out and a chef that doesn't stop cooking. Orders may take an hour to get ready but I have never been unhappy with the quality or the friendliness of this place. They are currently take out only due to COVID.
So good and so cheap! Dumplings are amazing!