The worst Wendy's I've ever gone to North Augusta I drive an hour and a half to work and this is one of the only places I have along my route so I've given them plenty of chances I will not be back they don't clean their soda machine it tastes like stale mold I've gotten raw chicken in a chicken sandwich before there the place is just disgusting this would have to be the worst review I've ever written and it's well deserved thank you for reading
Terrible customer service! Went to this location and the staff was playing around and very rude. I didn’t receive some items and when I asked for them, the staff was rude about giving me what I paid for. I was rushed when my food was handed to me. It seemed as if all the teenagers were working tonight and just didn’t care, Everyone from the person taking orders, to the person collecting money, to the multiple people handing out orders. I asked to speak with the manager and he (Jonathan) acted as if he didn’t care what happened or would handle the situation. I understood the fact that they were busy but customer service is everything and it all could have been handled better and in a more professional way.
I LOVE this location and the employees and manager have always been so nice. Irritated with my experience with them this evening. Currently sitting in the drive through line waiting on a "pickup at counter" order. They told me too bad i cant come in, isn't that the whole point of ordering ahead? It's 9:45. The app gave me the option....The manager came and spoke to me, you would at least think he would hand me the food instead of making me get in line with 12 cars waiting.
Why doesn't anyone that works the drive thru say hello and thank you ?? I have had this experience more than one time and it's with the same woman at the "take your money window" and the same woman at the "get your food window". It so rude and and feel the manager should be made aware. Maybe he is but turning a blind eye to it?? Shouldn't this store be appreciative that I chose to buy breakfast at their place?? I could have easily went somewhere else but was hopeful that this visit would not be like the last one but I was wrong !!! Unfortunately I had to give 1 star to write this review but don't feel this Wendy's is deserving of even that. Hey Manager "give your people some training in customer service and to be thankful of patrons visiting your store". It is us the people that allow them to keep their jobs!!!!!
Stopped for breakfast. Ordered…Paid only to be asked to pull up to wait on fresh chicken at 7:35am. I waited for over 8 minutes before attempting to knock on door (locked). Ended up pulling off after no one came out and I didn’t want to be late for work. Called back to speak with manager(Jonathan). Only to have him argue with me about how long it takes to cook the chicken and why did I leave. Unbelievable!!!! No apology! Just excuses and blaming me for leaving too soon??♀️
The restaurant and restrooms were clean and the staff were all nice and smiling. My chicken apple salad was fresh and crisp and the chicken was cooked properly. My hubby says that the chili was good and so was his son of a baconator. This is definitely a place I would stop at again on my travels.
Sometimes the food good, sometimes it’s OLD and COLD. Just came from there and I ask for no salt for two meal orders and got still got SALT and COLD nuggets. Smdh I just don’t get it, why are we the customers being served like this. We’re spending our hard earned money just to get bad service. The employees don’t no care for us and that makes no sense at all.
this restaurant is clean and the workers are so nice and respectful. the manager is very respectful as well. I definitely will be returning to this location soon.
this restaurant is clean and the workers are so nice and respectful. the manager is very respectful as well. I definitely will be returning to this location soon.
this restaurant is clean and the workers are so nice and respectful. the manager is very respectful as well. I definitely will be returning to this location soon.