Night manger on Wednesday night, unprofessional as well as staff. Will never patronage this facility again. I drove through the drive in at 9:46 and order a impossible whooper with Patty place I the microwave and only mustard. I also use my Burger King app and use my code to get a large fry. After placing order she ask me did I want the burger all the way, I said no . I told you only mustard, and I was vegan and wanted the Patty I microwave. She then told me to get out of line she wasn't gonna wait on me.... I pull up to.the window and the guy said I had to talk to the manger, and guess what . She wouldn't talk tome but instead had a guy with a do rag come to the window and say " hey bro you gotta get out of line, we not gonna serve you" and I ask why and he repeated hiiim self. The manager who was a black woman said , I'm not gonna be talk to like a child. So much I could have said ,but they create a hostile environment. It upsetting to me and I will be speaking to upper management in the morning.
Message for Corporate - with all these bad reviews one would think the MeatHeads would take action to correct the issues at this and other BK's. But then I see what you pay the employees (or what franchisees pay) and then everything bad about your resturant makes sense. Love the food - just need to work on better pay for your employees so maybe they will have a better attitude and cook the menu items properly and timely.
9:35 am, 3/5/22. Horrible attitude of the girl at the drive thru window!!!!!! Grumpy when she speaks to you and gave us a total without a thank you at the speaker or the window. Walked off for 5 minutes without giving out debit card back. That's extremely unprofessional. When my husband asked if she had it, she nodded her head. Obviously HATES working here and takes it out on the customers.
I wasn't sure if it was a Burger King or a flop house. Had two different people at different tables sleeping. Kinda smokie like the hood vents weren't working. Smelled like old burnt grease. But to my surprise the food was pretty good.
It was ok the food was straight but the services from the employers was awful some slim girl girl had a bad attitude at the drive thru we ready to order she said" CAN YOU WAIT" we sat there 4/5 minutes drove around then went inside to order we see her in front with her head set on fixing fries but we were the only car at the time in drive thru and it was only two people waiting in there order in line
Out of all the fast food on this exit,this establishment is the best! Friendly staff and the food is what you expect it to be.
I normally just get an impossible whopper but this time I got some fries and a drink. There was kind of a 'sandy' taste to the food, but maybe I was having an off day. I always love an impossible whopper...
Is there a shortage on ice now? Ordered ICED tea and barely had any ice in it. Then I ask for a cup of ice so my tea could be cold and she hands me a small cup with about 5 or 6 ice cubes...really!!??
Waited almost a full 10 minutes before my order was taken. There was NO ONE in line ahead of me. A family that came in while I was waiting for my food gave up and left without ordering. I realize from the help wanted signs posted everywhere they were understaffed but the one girl who was working both the drive-thru and the front register moved like a sloth.
Gift card wouldn't work. Manager was sleeping in a booth in the lobby. Breakfast sandwiches were hot and fresh.