Just moved back here from Texas, about 10 days ago so I've been to Bojangles a couple of times, because there is none in Dallas yet. This manager that runs this place is wonderful! At a time where customer service is at an all time low, this guy exemplifies excellence. He's friendly, cares about the freshness of your food, and just an all around good spirit. I feel as if his employees will learn a lot from him that they can carry on throughout life. I hope Bojangles knows what a gem they have in him, and may God continue to bless you, your staff, and your family.
Best customer service from line staff to manager!! Food is always fresh.
Wow! What a great experience I had eating here! The young guy at the cash register was very nice as I took a little time to decide what I was going to eat. Then as I got my food I saw another guy with a couple of the bo biscuits for someone else. I had never had one of those but always thought they would be good to try but hadn't ordered one that day either. I had a conversation with him and told him they had looked so good and I hoped to try one someday. He just turned around and got one for me and drizzled lots of icing on one and gave it to me and said I had to have one. No charge just a chance to have one. I wasn't expecting that at all but thanked him and did enjoy it along with the chicken and mac and cheese and all that I had. I was full for sure and the food was very good. I took some of the chicken with me and had it a while later on my drive. The bo biscuit was very good. That is what service should be. Not getting things for free, though that was nice, just going the extra mile to make a customer happy.
Young lady at register didn't appear to fully know what she was doing. Overcharged another customer while we were there. Their signature dipping sauce has been discontinued??? Chicken strips aren't much better than what you could pick up from your grocery freezer section. Tile floor was very slick, when I told a worker she just laughed and walked off.
Food was hot. Excellent meal thanks. Customer service at the window was very friendly
The staff here was so friendly. The food was good and served hot. My kids enjoyed it.
The staff was super nice gave great service. I needed a fish sandwich (ash Wednesday) and they made me a fresh one and were so nice about it. However, I don't recommend the bojangles fish sandwich. It's no fault of the restaurant, but the sandwich is way too salty.
They always hustle and food is ways fresh and hot.
We visit this restaurant a couple times a month and they are always out of something. Today they didn't have any ketchup and had no bo biscuit and wasn't making any. This is one day before a holiday travel day. That is bad service.
I love bojangles but when I stopped here for breakfast they had only one employee working and he was not able to take our order as he was busy making biscuits. Not his fault but will never visit this location again.