It was a good sandwich and fries were good. The counter and food prep area was a mess. Especially the customer pickup area was a disaster absolutely no reason why 5 mins couldn't be taken to clean up and restock this. Unfortunately I didn't get a picture of it at the time. The dispensers of napkis, ketchup dispenser all empty and trash and spills everywhere. Just gross. Really hurts what could have been a 4 or 5 star experience.The steak and cheese was great. By itself 4.5 stars, fries needed to be just a bit fresher and not re-fried so they get 3.5 stars. I like vinegar with my fries often but I didn't even bother to ask after seeing the mess.Price was $18 for the large sandwich, fries and drink combo. I said I wanted the largest size which for the drink and fries was not big at all. My gf and I were splitting it. I was full off the split so $9 each pretty great price.I'll go back I like the sandwich just hope it's clean and organized next time and I'll update this review to reflect it like I always do!
Horrible customer service. My location in Johnson City TN closed because of "the weather". It's raining. If you don't like your job get another one, so someone who will work doesn't close an hour ahead of time.
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The sandwich I got for my husband at the Haywood Mall in Greenville, SC was very good he said. He said that was the best cheesesteak he ever had! Fresh bread, fresh meat…he loved it.
Cheese steaks were excellent. Fries were hot and fresh! Super fast service.
Best mall food cheese steak out there
Cheesesteaks cooked fresh right in front of you. A trip to the mall for a movie got us buying lunch in the food court. Founded in 1986 in Columbus, Ohio, this fast growing franchise established the concept of grilling the food facing you. I ordered the California Club with a good amount of thinly sliced, grilled chicken breast, melted provolone cheese and a choice of toppings on their own signature toasted roll. Large size was enough for two of us and very filling. A side of thicker fries were hot but some seemed a little raw.
The new old school philly cheese steak and the new old school philly cheese steak fries delicious
Best Charlie's in Myrtle Beach. Very nice people.
We ordered food for delivery twice. Once the driver handed us a bag dripping with buffalo sauce which was all over everything in the bag including on two cheesesteaks. The second delivery the driver did not bring drinks. Both times the drivers were unable to communicate with us. I ordered on Charleys app and food was delivered by DoorDash. Called store for resolution/refund. Manager told us DoorDash had to give refund. Called DoorDash waited 45 minutes on hold for them to tell us Charleys had to refund. Emailed customer service through the app, first e-mail on January 14th. It’s February 14th and I sent out a final email SOS. The food is good but is not worth the hassle when an issue occurs and I highly recommend avoiding use of the delivery option.