We tried to eat at Pacino’s last night, our party consisted of me, my wife, our teenage daughter, and our six year old. We walked in, stood in the hallway for quiet some time while no one checked in with us, finally someone came by and asked if we had a reservation. The website nor anything on the door says anything about reservations should be made. We were told since we didn’t have a reservation that it would be an hour wait, by what seemed to be a manager, we responded with “that’s fine we will wait”. The manager just stood and stared us down as if we had answered incorrectly then just turned and walked away from us. We then decided we would put in a reservation and wait in the car, after asking about putting in a reservation, we were seated within 10 minutes, crazy how that happened. After being seated, we looked over the menu and waited on someone to come take our drink orders. Multiple waitresses, same manager, and what looked to be an owner or possibly another manager made multiple laps around the restaurant refilling drinks for all the other tables, almost intentionally skipping/not paying attention to us. And when I say restaurant, I mean it’s one room with 10-20 tables at most. We waited for quiet some time, I think I read the menu three or four times during our wait. I told my wife we will give them a few more minutes to come take our drink order then we were leaving because the staff had hit literally both tables on either side of us while continuing to walk by us. So we waited, nobody came to take a simple drink order, we stood up and proceeded to leave, my wife was stopped by the manager that gave us an hour wait time then stared us down after it seemed we did not give the correct answer to her telling us we needed a reservation. Anywho, she was stopped and asked was something wrong, my wife responded that we had not received service and that it was a terrible experience from the moment we walked in the door. So now we are here, writing a review which I never do but this was terrible from the moment we walked in.So a few take aways:1) Make a reservation or the staff/manager/whomever will ignore you or give you an outrageously long possible wait time hoping you will just leave.2) Don’t bring children, both of ours had some form of electronics to keep them quiet, but still it seemed to be obvious that we should not have brought our kids.3) Just my personal opinion for this one because of how I felt, I would wear a little dresser clothes.
Absolutely fantastic experience! Definitely call ahead for a reservation or to check the wait time but I highly recommend dining with Pacino's for a great Italian meal. Everything from appetizers to dessert and coffee was perfect!
We've been back multiple times and they never disappoint us. Food quality is great. Early bird menu has about 10 items and we've tried most of them. Always good.
Not as impressed as some others here. The chicken parm was delicious. The service could have been a bit faster. To my taste the spaghetti was overcooked. It was good enough that I would give them another try.
Wonderful food, great service from genuinely friendly service staff and very fair prices. This is a restaurant to visit if you are looking for a break from the commercial, tourist restaurants that saturate the area.
Best Italian food I had in a longtime. Everything was delicious and the service was great too. I highly recommend this place
I dined here with my husband for my birthday. The food and service was excellent. I had the pork chop special and my husband had the veal piccata. I finished up with tiramisu which to die for. Will definitely eat here again.
Four of us are there last night and what a treat. Food and service were amazing. Great wine choices and prices were very reasonable. Would highly recommend giving it a try!
Amazing food as always. Excellent wait staff. Kitchen was down two employees and still turned about hot delicious food.
The food was not bad, but not above average Italian food. The hummus appetizer came with cold pita bread. Service was a little slow, but not bad. Eggplant parmigiana and cheese ravioli were fine. It was an average meal. Nothing wrong, but I wouldn’t go back.