Subway

5570 E Sunset Dr Suite E, Space # 7, Lexington - 29072
57 reviews
Sandwich Shop
(803) 957-5158

We just had lunch at this location. As soon as we walked in the employee named Hannah says" our dinning area will be closed at 4:30 because we close at 6:00" As she made our subs another employee "Tyler "was asking her questions. She was extremely rude to him and us. While we ate someone else came in to order and they were met wuth the same rudeness. I asked for a manager and was told this store does not have one. I could call head office. Then there was another employee in the back screaming as if she was fighting with someone. After reading the rest of these reviews it is obvious nothing will be done about the poor customer service at this location. It seems this is an ongoing problem.

Went in to order food a young man by the name of Tyler was cleaning the lobby (sweeping mopping removing trash that other customers left) He put the broom and dust pan down and came behind the counter to make my food!! I then asked him would he please wash his hands before making my food and he said No! He’s not washing his hands there’s no germs on the broom or dust pan. I asked him to please wash his hands if I were preparing food for him I would wash my hands before serving him especially after cleaning. Tyler the told me again he’s not washing his hands ? Subway management do better with your training...this is truly out of order. If your employees are not practicing proper sanitation in front of you imagine what there doing when not watched. Call in to go is definitely not the way!

Me and my mom got a sub from here once. It was pretty good

Efficient franchise with friendly staff. Nice to have inside dining available. Clean and sanitary dining area. And ?up for clean restrooms. Ordering and paying on the Subway app is not complicated to use. Superb freshly brewed sweet tea!

Customer service was good, but I got 2 Subway melts and they were extremely soggy and the 2 halves literally molded together with the ingredients all over the bag. Did not taste good.I've never had this experience when ordering a Subway Melt before.

MY FAVORITE SUBWAY! The ladies that make the sandwiches in there are on point. Every bite has what you want!

I bought 6 inch veggie Delite Sub, but they have charged me 12' inch and it was happening quite sometime i guess. I never check receipt.

The person making the sub really had no customer service experiance and needs an attitude adjustment to learn how to deal with regulars.

The NICEST ladies work here. It’s always a good experience and a good sub.

Polite staff