Amazing Ice Cream. It’s never cold enough though. They scoop it very easily, even looks melted in the jug. With the heat outside it’s a race to keep from half of it melting to the ground or all over you. Look around the benches/tables outside… common problem.For 7$ a waffle cone I would have expected a full waffle cone.Taste wise. Amazing…Usually a line every night after dark. Sometimes 30 min+ wait…
We were disappointed. The place smelled amazing and there was a huge line. Unfortunately neither the cones nor the ice cream were worth the price or wait.
What an amazing ice cream sundae and dessert store! My husband said the waffle cone and ice cream was excellent, my kids loved the ice cream sundaes and the fudge was fantastic! Highly recommend!!
We have a Kilwins where we live in another state so we expected it would be the same and it surely is! The portions are good and flavors delicious! If you are lucky the line is not too bad! There is seating around the shop outside which makes it nice to just be able to sit and enjoy!
Our son is allergic to egg and the girl was SO kind and caring about his allergy. They made a special accommodation to make sure he could have ice cream safely! At 2 years old, he was finally able to safely eat ice cream at an ice cream shop for the first time. We are so grateful, thank you!
I visited the other day. Everyone was so nice and kind and willing to serve. The girl with short colored hair was so nice she gave us kids stickers, made sure we had enough napkins and spoons and also made sure we didn't need bowls for our cones!! 10/10 will surely be back. They were also super helpful with explaining where some stores were for us .
Had the pecan praline single dip in a waffle cone. Cone is large and lots of ice cream. A little pricey but premium ice cream and lots of it. The servers were very courteous. There are tables outside in front of the store to sit and enjoy the ice cream.
I was excited to treat myself to some Georgia peach ice cream and watch the sunset. The line was long but I thought it would be worth it and move quickly. The employee with short pink/purple hair running the front door was aggressively shouting at kids/families, “You need to stay outside until I say you can come in.” Rolling her eyes at people; it was off putting and rude. I decided to leave. There’s simply no reason to treat people that way. If there’s a policy to maintain a certain capacity, there’s got to be a better option to carry that out. As a local, I’ll give the place another try on a different day.
I was excited to treat myself to some Georgia peach ice cream and watch the sunset. The line was long but I thought it would be worth it and move quickly. The employee with short pink/purple hair running the front door was aggressively shouting at kids/families, “You need to stay outside until I say you can come in.” Rolling her eyes at people; it was off putting and rude. I decided to leave. There’s simply no reason to treat people that way. If there’s a policy to maintain a certain capacity, there’s got to be a better option to carry that out. As a local, I’ll give the place another try on a different day.
Excellent ice cream and friendly staff. It was one of the best ice cream shops that we have been to. The location is excellent in an upscale shopping area.