Waited for 60 minutes for them to close down 2 cars before us. No one came outside to tell us they have closed and did not stop people from jumping in line still. Went up to the window to inform them used the most sarcastic voice I am sorry about that. If I could give them 0 stars I would. I am the person to write a amazing review on a Amazing place for food. This place is the worst service and worst experience for food I have ever experienced. I am very disappointed and I am so upset.
Close to my resort in Hilton Head. Regular burgers, etc. Tons of milkshake flavors. Reasonable prices. Super fast drive through service.
Horrible!I'm not sure why they thought this amount of onions on a 1/4 lb. Single burger was okay. It is not. You can't see the burger or the bun. When I saw there was a Cookout near my job, I was glad to have a better option than the others. NEVER AGAIN
As of Jan 04/2022, the dining room is closed (for renovations) but the drive thru is open. It's good ? for cookout food with decent prices. The loss of a star ⭐ is because the order taker was Soo not listening well, having me repeat my order multiple times, correcting errors that she was saying. Then they still got the order wrong a bit.
Food was good ?? Enjoyed all the items. Milkshakes were bomb ?? the best. Loved Cajun fries and hush puppies. Spicy chicken sandwich was bland, cajun wrap was good. I also ordered for spicy chicken sandwich tray with quesadilla and ranch wrap on sides, but instead got chicken quesadilla as main entree with 1 side quesadilla and wrap. Only one tray was messed up, staff gave me wrong food.No complaints on the taste of the food. All were good except the spicy chicken sandwich.The drive through waiting time is ridiculously slow. Took nearly 45-50 minutes to place order and get my food. Dead slow, poor service. The drive through microphone and speaker is horrible, the staff voice was so minimal and microphone is horrible, I had to repeat every single item multiple times. PLEASE FIX YOUR DRIVE THROUGH SPEAKERS AND MIC and also IMPROVE TO PROVIDE QUICKER SERVICE.
Ok food, drive through is small and the speaker box sucks. The employees were really nice though, I will go back.
The nicest service at this location. Only got a milkshake but it was quick and tasty.
Very nice and kind staff despite long drive-thru line. Food was amazing and so affordable. If we didn’t live across the country we’d come back again and again!
We could only do the drive thru. Dining room not open in November 2021. But the milkshakes are worth it.
Food was delicious. The customer service was outstanding. This was our first time in Hilton Head Island and at the Cookout. Rome was patient and extremely helpful. Thanks again.