I've been coming here since working in Greenwood and I've never had an issue BUT this time....I got a to go order and steak was WAY over cooked, the broccoli which is usually delicious was crunchy and had grey spots on it like it was old.I've never gotten sick after eating anything... except this time. It'll be awhile before I can bring myself to coming back here and hopefully that'll be enough time for them to get it back together.
My wife and I decided to go there for lunch. I ordered the bone in ribeye with loaded baked potato and my wife had the rib and chicken tender combo platter. Our food was very good! Drinks were good too!
Had a couple minor issues that I brought to their attention but Stacey went above and beyond to resolve them! His customer service was outstanding! They had the best sweet tea I’ve ever had and the food was delicious!
We hadn’t been to Greenwood Ocharleys in a longtime, now I know why. We were going to give them a try. I got Salmon and my husband got ribs and fries. The food was cold and no good at all. The service was not good either he was more interested in the people behind us which they complained about food cold which he took back and she got something else. Salad is more doesn’t come with meal. The worst part is we both got sick about a hour later I am sure it was food poisoning. Just awful
We were wondering where the usual 6pm crowds were as we entered and we found our answer. The chicken tenders were overcooked and tough. As I was chewing I thought there was a bone in one of the tenders but no, it was what appeared to be a rorocky! My husband ordered catfish but received flounder. He didn't say anything but the waiter approached him and said the order wasn't correct. The waiter then said he would talk to the manager. He came back and said the manager is willing to take 20 or 30% off. Again, we never said a word. The bill was still $30. Definitely not a $30 meal.
The food was good but I ordered a take out with no drink. I got a 6 ounce sirloin with baked potato and salad. The steak comes with two sides but if you have a salad as one of your sides it's 1.98 extra so my 6 ounce sirloin was 17.25 and I think that is ridiculous. Don't think I'll be going back
Need to learn how to cook steak to the proper temperature. Also I will not be dining there again any time soon because the manager T. Kelly does not know proper customer service. I settled for the balsamic glazed chicken after my steak not being cooked properly twice.
Had a great experience here with my family, food was great, service was impeccable. Elyse did a very fine job and the management staff was present and working along side the team members. This store knows what it is to be a well oiled machine. Thank you for the amazing time and we will definitely be returning.
Its a chain restaurant. Their dishes aren't appetizing anymore. You get meat and potatoes, no greenery or colored vegetables to make the meal well balanced or eye appealing. I dont even know if they have veggies on the menu. You have to ask for a salad, which is not included with your meal.
Greenwood SC location is one of the best O'Charlieys I have ever eaten at. Great selection of food, fair prices. Really friendly staff! The bartender at this location, Ashley, always goes above and beyond to take care of us. Great mixologist and really nice!