Visited Besto’s this evening, 07/22/2022. Definitely not a good experience. When we received our food, we realized our napkin dispenser was empty and had to get some from an empty table. When my wife sat back down from getting napkins , she found the ketchup dispenser was empty. Once again she had to get back up and get another one from an empty table. The fries were more greasy than what either one of us cared for them to be, and the portions were on the small side in our opinion. The burgers were ok. When we were leaving, I went to the front to get a refill on my drink. From previous visits here, we were told in order to get a refill, the procedure is to get up from your table , go to the front register, and someone would refill your drink. An elderly gentleman also had gotten up to get a refill , and he and I were behind a couple placing their order. As we’re standing in line, a young man comes from behind the counter/kitchen area, and proceeds to a table in the dining room, and refills everyone’s cup that was sitting at that table who wanted a refill. He obviously had to see me and this other gentleman in line, but did not approach us to offer us with assistance in getting our refills. The couple left to go sit down. The lady taking their order went to what May have been the milk shake /ice cream area. Another young lady walked up and refilled the elderly gentleman’s drink, and looked at me as she walked off without offering to refill my drink. The lady at the machine just looked at me and never made an effort to come help me, or notify someone to help me. I forgot to mention that during this time, someone came in representing “Door Dash “ delivery, and they were helped almost immediately, after myself and the elderly gentleman got in line and waited. After waiting a few more minutes to see if anyone was going to assist me with my refill with no luck, we left the restaurant. Pitiful IMO. I’m not going to say I will not go back to this place, but it will be awhile before I set foot inside this restaurant again!!! So disappointed in this service tonight, especially after other visits here that may not have been perfect, but nowhere near this bad!!!
Clean. Burger ok. Fries not too good. Slow service. A little expensive. Not as good as other Besto in other towns.
Tried Besto’s again because we heard it was under new management. It was delicious! We got burgers and they were so good! Also, the staff were FRIENDLY…..and even though the place was packed, once we ordered the food it was ready in a timely manner. We will definitely be back!!
today was our first time eating here. they were pretty busy since it was lunch time. the wait wasn't to bad. very friendly cashier. the food was great! we will be back for sure!!
Best biscuit I’ve had in a long time! Highly recommend. Very friendly staff!
This diner has the best sirloin in Greenwood! 8 oz, perfectly cooked to order. This place is so much better than The Dixie.Ask for Tabitha, she's very friendly and efficient!
Wow! Went to Besto of Greenwood today for lunch with my husband. Loved how they have healthy options like the grilled chicken salad I had, as well as cheeseburgers and hot dogs! Definitely recommend and will be back again soon!
I would like to start this review by saying I understand we are in a hiring shortage. Floors were dirty and sticky and tables weren't clean. I had the chicken basket with fries food was good. Restaurant hasn't been in this new location for long and it looks dull and outdated.
What a wonderful surprise Besto of Greenwood was for me. WELL worth my drive there and the money spent. Can't hardly wait till go quaint. I'll be dinning inNEXT VISIT!
I was originally not a fan when they first opened. So I only went a few times. However since they moved I have gone back and it seems everything has changed. We are now eating there at least once a week. And I dare say I believe they may have the best burger in town now. The staff have been super friendly and orders have been right and quick. Definitely recommend.