I stopped in last night for a quick sandwhich after work. The lady at the register was very kind and polite and the staff was very quick and friendly. The sandwich came out very fast and it was delicious! I also love how they donate proceeds to the firefighters and first responders. The store was also very clean and everyone seemed to be working very hard. I highly recommend this restaurant!
This was my first trip to a Fire House Sub ever. The experience was not good.We came in at 9:00pm and they close at 9:30pm. The staff was more concerned with cleaning and leaving at 9:30pm then they were helping customers. There was 2 young boys there, one behind the counter and one out in the dinning room. I had to ask for assistance. When I did a female came out from the back. She took our order and then left.The drink machine was out of EVERYTHING accept diet soda. I asked if they had tea and was told they were out. We paid for 2 drinks and did not even get to drink anything. They did not offer to refund us money back for the drinks so I asked if I could get a bag of chips instead. The 2 young boys just continues to clean and mop around us as we ate. Another couple came in and a third employee, tall boy came out from the back and took their order. They asked for tea and miraculously they came up with a cup full for that couple.Both our subs were great, that is why I gave it 2 stars. Even though they stay open till 9:30pm I would not recommend going into the restaurant between 8:30p - 9:30p.
Firehouse closes at 9:30. I was late. I arrived about 9:12. Placed my order and Sat down. The guy brought me my sandwich. I think his name was Aridel. He gave me my sub and said we close in 7 minutes. You will be asked to leave. It ruined my appetite. That he would say that. I would've been finished by the time 9:30 hit. Just because I was respectful of their time and knew I had a few minutes. I think he jumped ahead and was rude. The other 2 guys were respectful
Great subs. Very clean and staff was on it. I personally like this better than subway. Great to see some of my money is going to help out firehouses safety.
Avoid this restaurant because they don't care at all. We placed a mobile order and went to pick it up at the drive thru. We got told to park because our food was almost done and it would be brought to us. We waited almost 40 minutes for our food while 4 walk in guests were served ahead of us. After waiting close to an hour we went inside and saw our food was sitting on the counter. I would rate this restaurant 0 stars if I could. Really lazy poor service here.
Avoid this restaurant because they don't care at all. We placed a mobile order and went to pick it up at the drive thru. We got told to park because our food was almost done and it would be brought to us. We waited almost 40 minutes for our food while 4 walk in guests were served ahead of us. After waiting close to an hour we went inside and saw our food was sitting on the counter. I would rate this restaurant 0 stars if I could. Really lazy poor service here.
Best firesubs in greenville the food is always hot and the bread is toast went to the one in mauldin which I never go TO the food was cold and bread wasn't ever toasted NEVER AGAIN WILL I GO THERE!
I ordered a sandwich from Uber eats and this is what I get. A pickle, mustard and cucumber sandwich. No meat, cheese or lettuce. I called to let firehouse know and they said they could remake the sandwich but I would have to pick it up. I’m stuck at work so I’m not able to. I tried reaching out to Uber eats with no luck. So now I’m stuck hungry and short $$ :(
Can't beat the Hook & Ladder! I hope with Covid slowing down they get hot sauces back!
Empty of customers; filthy floor needing sweeping all over with food on floor; empty sticky portable hand-sanitizer station. Skipped ordering anything with my group.