Wrong for the third time in a row. A lot of people have food allergies and even though this was listed as a place that was safe for that it’s obviously untrue. I have to spend more money on delivery fees re-ordering food because it is consistently incorrect. If someone orders online and they don’t specify that they want cheese or beans or something, don’t put it on there. Or maybe put it on the side. I’ve worked on both ends of the delivery apps at multiple different restaurants, it’s doable.
This place was Incredibly Horrible and Unprofessional. Totally embarrassing to the Chipotle name and brand. There was a very untrained and ignorant manager running the shift who's name was ED. ED SHOULDNT be managing a dog food stand because his management skills are horrible. If you ever see ED managing, do yourself a favor and leave. When I asked to speak with the manager they had to go outside lollygagging. When he finally came in from outside doing nothing, ai explained to him that there was literally no food on the line. No Rice. No Steak. Which u can't have a burrito or a bowl without rice. All of the food that was on the board you can clearly see was old and had been on the board a really long time. (pics attached below) When ED, the horrible manager, finally came he never once apologized or had any empathy. He only made excuses that they were closing early, which had no point in food looking so old that I wouldn't feed it to my dog. The crew had no sense of urgency, and I guess I can't be surprised with an Idiot like ED leading the team. Upper management, PLEASE FIRE ED. HE MAKES THE STORE AND CHIPOTLE BRAND LOOK HORRIBLE.
I have been in several times now in the middle of lunch rush and though the line can be out the door and lobby packed with customers, the staff is always pleasant and efficient! They communicate clearly and well throughout the kitchen, get orders out in a timely fashion and truly do their best to satisfy their customers. Even in the midst of rude, impatient and entitled customers, I've seen the employees smile, explain, suggest, and do all they can to try to make folks happy, all while dealing with delivery issues, food shortages, technical problems, etc. Of course no place is perfect, but this team definitely strives to please and it's so nice to be able to see their smiles again!!!
I won’t be coming back for a while. My last two orders have been “meh” at best, and the prices are getting too high for what you get. Just today I thought they messed up my order and sent me a vegetarian burrito, there was virtually no meat in mine. When I finally got to the meat it was bland and kinda fatty.I’ve been eating at Chipotle for a long time, and I don’t know if it’s all Chipotles or just this location, but it’s time to take a break…
this chipotle is THE best one around here. well and the one in spartanburg is good, but the one on market point drive always is out of something or not enough of stuff in ur bowl/burrito where u have to ask for them for 'more'.. and im not talkin like a ton of stuff, im not a glutton and i dont expect to get somethin for nothin or anything like that, but if im paying 10 bucks for a bowl with no meat (im a veg) then i want more than a tablespoon worth of beans and corn lol just sayin.. anyways.. pleasant people, but they just gotta get in there and fill the bowl a little more.. dont be scared. sorry.. this review is supposed to be about the one on haywood road.. so yeah.. this one is great!! quick service, friendly people, the veggie bowls are on point every time and deliciously amazing! zero complaints!! ive been on a chipotle kick the last couple months and have been here about 10 times and ive literally had no complaints. its nice that u can count on consistency here.
I had the plant based (vegan) chorizo bowl. It was EXCELLENT!!! Friendly staff too. Great experience.
Chipotle won't allow me to tip over 50% of my orders total. Why is Chipotle allowed to decide how much tip workers get paid.
Yesterday was first venture in a Chipotle. We visited the one on Haywood Rd in Greenville SC. I was so happy to see the restaurant, the commercials always look so good. As soon as I approached the food area I was disappointed :( the food looked dried up and old. I was 2:15ish pm. I got a veggie bowl. When I got home and started to east it there was a rotten taste to it. My process of elimination I figured out it was the pico the tomatoes or part of them was a rotten taste. I fished them out ( as you can imagine there was a large spoon full). It really wasn't a good experience at all. I would had been better off thinking they offered beautiful, fresh ingredients than spending $11.45 for a rotten taste in my mouth.
I love Chipotle in general, and this one always has all ingredients in stock. Get pickup or go during an off-hour because they are always busy. My only complaint is that they’ve left ingredients off of my pick up order a few times.
Food and service are great. My only issue is the pricing for the food is probably a little more than I expect. Didn't have enough chips for the cheese dip that we purchased. But other than that the food is fantastic