Today was the first day I have to say I was disappointed with this location. Usually they are super good about my order and even accept my special request… But I came in the get my online order that I was nearly an hour late to pick up and it wasn’t even done yet with the app saying it was ready. So while I waited for the employee to make it, cutting in front of two waiting customers which I felt terrible about mind you, I was late getting back to work which meant less time to eat. I finally get to eat it and the bread tastes like it’s a day old and hard. Today was not my day.??
I will never come here again. The manager was extremely rude. I stood in line for 5 minutes waiting on the person in front of me. It was 6:50pm. Two other guys came in behind me. The manager rudely comes out and says we’re closed! The guys behind me asked what time do they close? His response was 7pm. The current time was 6:53pm. I will never come here again. Find new management, he is horrible!
This store manager is a thief and we had to call Fort Mill PD to get our money back. I placed an online order today (03-24-22). The owner said our order was picked up by someone else and he refused to make me another sandwich without charging me for it again. Definitely avoid this place.
Ordered online and apparently someone stole our food. The manager refused to make the matter right and said he “fulfilled his obligation” of making the food. It was not his fault someone else took the food. Refused to refund or replace the food. Very disappointing. The manager is very combative at this location.
For whatever reason this location is now drive thru only. So you order ahead on the app only to have to wait behind everyone else in the drive thru currently ordering. Genius way to get people on short lunches to go some where else with their business.
Went to drive thru and had a good laugh with worked there ...He was funny and helpful...
Had many times tried to get a chance. After tonight I will never go back there again. Slow and sloppy. Gnats everywhere. And miserable employees. My sub smelled n tasted nasty. I tried to call them no one answered. I'll drive 20 miles to get a sub. To avoid going there.
This place is disgusting, went in today 10/10/21 and as soon as I walk in one of the employees is sitting in the booth playing on his cell phone, The tables were dirty the floor was sticky and had crumbs and chips all over the floor. Instead of playing on a cell phone he should be moping the floor and cleaning tables. The food didn’t taste fresh at all, I didn’t even finish my sandwich I through it in the can, should of just through it in the floor with the rest of the chips and garbage. After they made my sandwiches one of the employees was kicking on the door over and over like he was trying to kick it off the hinges. My wife’s sandwich look all dry I could have gotten a meal better at York county detention center. Everywhere you go prices are up and quality is down, and this place is no different please don’t waste your time go to another location.
I wanted a 4 inch sub meal and I asked if he had any specials like for the sub of the day 6 inch because I wasn’t all that hungry… what I presumed to be the owner said the special is making me a 4 inch instead of a 6 and that he does not participate in “s u bb offf the dayyy” the emphasized the words I found him condescending more and more as he spoke. Maybe he had a bad day but I decided I felt uncomfortable and left without food.
No receipt, no bag, no cheese, and toasted by mistake.