Zaxby's Chicken Fingers & Buffalo Wings

2099 W Evans St, Florence - 29501
138 reviews
Chicken Salad Chicken Wings
(843) 665-5200

Who puts seasoning (it looks like hamburger seasoning) on a salad? And, they didn't just flavored it on the grilled chicken strips by themselves, they sprinkled it on top of the entire salad. Now, I can't eat it. That's too much seasoning. It doesn't even come with seasoning; it doesn't list it on the menu on salads. A waste of money, and, I think it's this location that overdoes it with the seasoning; it gets people sick. I don't eat at this location anymore, if at any location.

Food was fine. They are pretty much drive thru only. Young man with an ipad took my order, correctly, outside. When I recieved my order at the window, part was missing. I parked, went inside and let them know. The folks on the inside, blamed the guy on the outside for the order being incorrect, when it had nothing to do with him as to why my order was not delivered properly. I'm guessing this store doesn't have much of a "team" spirit and just let's everyone blame each other . Made me sad and did not make me want to come back. When you mess up, own it, don't blame someone else for your mistake. They did get the missing items to me, I just really felt bad for the guy who did nothing wrong.

I came to this location on April 2,2022 at 4:00pm. The manager on duty was Roy. He acted as if he was unsure on his decision making about a customers order. The cook was uncaring about a drive thru order. And an employee with blonde hair was too lazy to wipe the drink counter so she or he told the cashier to do it! So much for customer service.

Open the dinning room at least to place orders I’ve been in the drive through for 35mins

Order online well in advance for pickup only to get home to a 100% incorrect order with food my wife and kid wouldn't eat. Called store to requested a refund and was denied saying I had to drive all the way back to the store after a long work day to bring them back the incorrect order like they would turn around and sell it to someone else. Manager on duty refused to talk with me and set the phone down and walked away but talking in the back ground could be heard saying don't worry about it watch he'll be right up here in a minute I bet. So perfectly okay with poor customer service and accuracy of order.

Might be the time of night that I visited, but the food was cold. Everyone deserves fresh, hot food, regardless of the time of day or night. Service was friendly.

Line was long but the Servers were on their job. Line moved quick; other fast food places need to visit and take note ?

Just left from this location to be told they closed at 8pm on a Friday night after I had been sitting in drive-thru for 15 mins already, one male employee walks out to say they are closed all their managers quit lol the nerve I'm reporting this location unprofessional unacceptable.

The sandwich and the service was good, but $7.49 for just a sandwich?Yikes ?

So after waiting in the drive thru line for 30 minutes, I decided it wasn't worth it (there were still at least 10 cars ahead of me) and I left. The inside is only open for delivery and online orders. I know it's not a fast food restaurant but nothing from a drive thru is worth this kind of wait.