Horrible customer service! The sign posted on the restaurant reads “Drive Thru Open Only”. We get to the drive thru to place our orders (3) and was told that only 2 orders can be taken at the drive thru. When my mom asked what should we do because only the drive thru is open like the sign said and we have 3 orders, we heard an employee say “It don’t matter!” When I asked about it because the sign only gives the option of using the drive thru, girl told me that’s what her manager stated. We drove off because the customer service was HORRIBLE! We went to the KFC on Palmetto Street and placed our 3 orders with absolutely no problem and with FABULOUS customer service! I called back and spoke with the manager and he attempted to justify what was said by saying what we heard was not what we heard and that the other employee was talking to another customer. Well, we were the only car in line and the inside was closed. Soooo…yeah! Needless to say we will NEVER and I do mean NEVER visit this restaurant again. Absolutely disgusting customer service!
Good luck getting inside if you order quick pick up! The doors will be locked but employee insist they are unlocked. Rest assured that your order will be incorrect! Definitely save yourself the aggravation and go to Bojangles!!!!
Just bad food sucked and the place is a nightmare to even get in doors are locked and then your stuck trying to get in and out of this place.
Great food, Served promptly and friendly staff....
The lunch line was around the building as usual! Customer service sucked. The person who took my order had such a rude tone! This is the one on Evans St.
Spicy chicken sandwich and french fries were cold. Wrost kfc experience ever
They seem to always get your order wrong they're not very friendly I've been here six different times and each time they messed up. I figured it was just different shifts so I've tried different hours and no it's consistent they just don't care about customer satisfaction they want to hurry up and get you out the window as quickly as possible if they didn't have what you ordered they won't tell you this is expect you to say oh well you just spent money for nothing and they will not give your money back so don't even try it worst KFC on the planet
Gotta love original dark meat
Grilled chicken is off the chain. In other words it's good
Very polite and fast service