This place made me laugh because the employees there really just do not care that you exist. I still waited but I found that amusing. It's really overpriced as is every panera but good selection. Caesar salad good (dressing is gluten free at the one I went to) but the chicken had a lot of fat left on it. Also the little red apples they give you are terrible just treat yourself and get the chips.
The staff was nice. The teriyaki grain bowl is not good. It's not worth the menu price either. The Mediterranean grain bowl was the best!!!! I cannot believe they took it off of the menu.
Service is usually very slow here. Some staff are great and friendly, but there have been several times where I was ignored or just felt like a bother to them. Also, if you order a drink with your meal using the app, you still have to get in line to get the cup - on several occasions the preparation crew simply didn't have the cups available and just pointed me to the line at the cashier. What's the point of ordering online if you have to go get in line anyway?
Order food for delivery because the whole family is home sick. Half the oder doesnt even show up. Terrible customer service. The manager should not be a manager. Clearly does not know how to take care of customers. If this happened to one of my customers i would bend over backwards to fix it. She didnt even care.
Not good!!Ordered delivery today since we had "FREE DELIVERY" offer and I'd fallen and hurt my foot.We ordered...one full steak sandwich $13.79 (was just OK)one kid sandwich $9.59 (was TINY for a $10 sandwich)one full Asian salad w/ chicken $13.09. (was all lettuce, 5 tiny pieces of chicken, one tiny dressing)That's it, nothing else. No drinks, no desert, nothing.Subtotal was $36.47. With tax, CONVENIENCE FEE, and %15 tip... THE BILL CAME TO $49. WHAT!! $50 for that little bag???Never again.
Food was relatively fresh tasting and quick. However, I can’t get over how confused the staff seems, especially at the register. And this may be the filthiest restaurant I’ve been in this year. It takes a lot of complacency and laziness to make Panera a bad experience, but somehow the manager of the Panera Bread on Garners Ferry has done just that!!! Congrats I guess. I won’t be back until I get word that this place isn’t so gross.
I have eaten at Panera's for years as I worked on Millwood and lunch there was a treat.Chicken salad was my go to lunch, Delicious!I've since retired and dont get down that way much anymore. Well on 1/24/22 I was in the area and planned lunch at Panera's. Walked in and was greeted by a nice gentleman. He took my order..chicken salad. Was not offered a choice of bread like in years past. Didn't think too much about that....BUT when I picked up my sandwich and sat down to eat I picked up half and it fell apart all over my lap due to ALL THE LIQUID in the salad. Liquid does not develope like that unless its OLD! Didn't even register it was bad.BY 1/26/22 I was experiencing stomach issues..cramping, nausea, vomiting, bowel issues.Here it is 2/1/22 and I'm still sick but getting better.EAT HERE AT YOUR OWN RISK!
Good healthy fresh food and nice atmosphere and they do need to be better with their customer service besides that I enjoyed my lunch there.
The place was very clean, the cashier was very polite,patient, and well groomed.The food was excellent.Panera Bread will be my go to place for now on.No more cooking for me.
dirty, tables were not cleaned, there was a large amount of liquid on the floor from the soda overflow tray. I only got one ice cube. They didn't mop or clean floor or clean the overflow tray. there was trash around the trash.