The food was decent and the price was reasonable. The customer service was terrible and they didn't give me enough food to feed a person. My order of cheese bites was exactly 3 tiny cheese bites...think tiny pebble sized. My order of onion rings was 4 small rings. When I waited 15 minutes in line again, the person was very rude and shoved a bag of a couple more tiny cheese bites. Not worth it. Other Cookouts in town have been better.
They stay messing up your order after you repeat it to them. Then they want to have an attitude about you correcting them. And, when they have to fix the messed up order they still mess up the second time.
Waited 45 minutes in the drive thru even though there were only a few cars in front of me. I was given a chicken sandwich with the tiniest amount of bbq sauce instead of the bbq pulled pork sandwich, which I was going to eat until I took several bites and decided it was too tough and the dirty grill flavor was unbearable. Cold hush puppies and dry slaw for sides with a watered down coke. Thanks Cook Out
I remember when this place used to be something special. Last two times I went the food quality was so bad I could not eat it. The ONLY way I'd be willing to go back or at the least update my review is if MGMT reaches out. They said they would and they never did and I'm so disappointed. If y'all are hungry just go to taco bell or burger king down the street. This location is trash!
Over priced and the food didn't taste that great... I went here 2 years ago and the food was great and the prices were decent. No idea what happened. The food tastes so different... not in a good way.
My burger was mouth watering, it was my first time. It was made to order sorry I only purchased one but surely going back.
NO STAR CAUSE SERVICE WAS HORRIBLE! After being rushed in the drive thru and confused making my order because of the attitude I received. I got to the window and wanted to add a 5 piece nugget to my meal at the window. She quickly said they can't add at the window, and CLOSED the window in my face. So I pulled around to the walk up window, place order for my for the nuggets. Price was 2.19, I gave her $3, change is .81. They didn't have change so I said well just let me get a couple extra nuggets and we cool. SHE SAID OK! I get my bag and notice it's only 5 nuggets. Went back the window and was like hey if I can't get a few nuggets let me have my change, she gets the "supposed to be supervisor" and she also says they don't have any change, I said we'll let me get a few extra nuggets, she say they can't do that, close the window in my face and walked off. ??? This is the point I almost loss my cool and freedom. She came back to the window and I said well give me a refund. She refunds me to 2.19....the 2.19...the 2.19. I said noooo I gave u $3. If u voided my transaction, ur drawer shouldn't be short, just give me the 3 dollars back. She refused to give me my change. I said yall should've just requested I used my card if yall didn't have change. She closed the window and walk off on me again. At this point I walk back to the locked door, a lady seen me pointed to the window gave me my dollar. IT wasn't about the money, it was the principal. A customer in line said "its always like this with them", every customer understood my point, said I wasn't wrong or crazy. These young folks working are disrespectful and unprofessional. The fries were old grease tasting, my hotdogs had Chilli that I didn't ask for. This was a horrible experience.
Good food but they don't open on time, says they open at 10:30.. waited at the speaker until 10:50 still no answer, just left and went to rush's.
Their banana pineapple milkshakes are great. The food options aren't much but they're available also if looking for a late night snack.
Best homemade French fries ever and for a very low price, much much lower than any other fast food place. My children love them (me too)! I most appreciate that they are skin on and real potatoes not the frozen unrealistic fries of all the famous fast food chains. Pictured is a few of what’s left, they went fast!