I have been a long time Verde customer, but I usually order through their delivery service but was unable to today, so I left my desk and went to get it. I am so glad that I did! When I arrived to pick up the salads for my coworker and I, they were not yet ready even though it was passed the time listed to pick them up. No worries! I saw that they had many customers and only 3 people. Having worked in food service many times over the years, I understand the lunch rush! I was perfectly happy to wait while they worked through their line and tickets.While waiting I was watching the 3 young ladies make the salads. One girl had her hair pulled back into a bun, one had very long braids all pulled back in to one larger braid at her back. The third young lady had long braids also, except hers were not pulled back away from her face and kept coming over her shoulders. I watched her push her hair back so that the braids would be at her back without removing her gloves. Okay, I personally would not want to touch my hair with food covered gloves but, not my hair, not my concern. Well, she made her hair my concern when she DID NOT REMOVE HER GLOVES AND STARTED TOUCHING THE FOOD!!!!!I watched her push her hair back 3 times (Verde, check your cameras, I am sure that it was more than 3 5/17/ at 12:10ish) with her gloves on and return to making salads, and as luck would have it, she was making the salads that I was there to pick up. I politely asked the cashier for a refund and quietly explained why I was asking, assuming that after this the girl would be asked to change her gloves, I would get a refund, and be on my merry way.I stood nearby waiting to hear that my refund was processed and watched as she threw a mini tantrum throwing the food away and proceeded to complain to customers about me. She also remarked that she has been vaccinated for COVID. Well, I was not worried about COVID, but I was worried about cross contamination of other sorts. On my ticket it clearly stated that I am allergic to onions. I saw her working on other salads, touching her hair, grabbing a new loaf of bread and cutting it, going back to other salads, touching her hair again with both hands, and then making my salads. If she did all of that and did not change her gloves how can I be sure that she did not have onion on her gloves? I know that she had whatever hair products she uses on her gloves after touching her hair so many times!When I heard her complaining about me (verified by another customer) I asked if there was a manager on the premises, and one of the other young ladies came speak with me. I explained the entire situation and she agreed and even confirmed the bad attitude of the girl who made my salads. I also noted that she still had not changed her gloves!!! So glad that I did not eat there today, I went right around the corner to get the same salad at an establishment that follows food safety measures. It was delicious and they will be my go-to for salads from here on out! Verde has not only lost my business, but the business of everyone in my office and all the people that I would have referred to them. They have received customers on my recommendation in the past, but I will be sending the people I come in contact with elsewhere from now on.The two other young ladies were very pleasant and understanding, however I think everyone needs a refresher in food safety as one of the other young ladies was ringing up people and handling their cards without removing her gloves, and then returning to making food.
Employees are nice, but the main issue I have is I keep getting charged WILDLY different amounts when I order the same thing. I have traditionally ordered a wrap with chicken/sweet potatoes/spinach or argugula with agave mustard. I have paid 9-10 dollars before, but was charged nearly 13 today. I realize inflation is a thing, but this fluctuates so much, and I believe the restaurant is way over charging for small portions of food. I won't be going back.
Everything is healthy and packed with veggies. You can make your own bowl too. Many vegan options too!
Verde has been my go-to lunch spot for years. The team is really great, especially Gabbi! They have been understaffed lately and therefore slow service, but the quality hasn’t suffered.
Love this place! So clean, so fresh, and so yummy!! The employees are so nice. Definitely stop here if you’re looking for a quick healthy spot to eat.
Great service and clean.
Really wanted to love this place as I needed some greens after a few days of heavy eating, but this was probably one of the worst meals I’ve had in Charleston. We walked in around 6:45 to soaking wet floors that were in the middle of being mopped which seemed incredibly dangerous to me since they weren’t closing for another hour +. Service was average, nothing to really brag about. Tried multiple dressings, and they were all straight oil. Disappointing
Verde is usually awesome but today, I had to order through Uber Eats and I placed an order for a Farmers Market with turkey, chopped. Okay, so it wasn’t chopped but with a short lunch, it makes it easier to eat between patients. The turkey? Maybe 3-4 tiny chunks of turkey. I then open the dressing and it was so watered down that I could not taste it in my salad. I’ve ordered from Verde many times but it seems to be less tantalizing the more I order. I will no longer order from this King St location.
Was unsanitary, flies, and wasn’t clean or inviting. Bathroom was disgusting, hadn’t been cleaned in a long time. Temp was snowing inside. Overpriced with cheap plastic flimsy micro spoons.
Always have an awesome experience and they saved me on a last minute catering cancelation with another place downtown. Solid selection made it easy to fit everyone's needs.