Stressed over and over the food was for someone who HAD to have some sort of sauce bc they cannot eat food dry due to a swallowing disorder. She is very elderly. They repeated back that the order required extra, extra packs of Arby's sauce and 2 packs of marinara sauce. Again, repeated it MULTIPLE times and had them repeat it back to me. The food was going to someone 17 miles away. They verbalized their understanding. $16 worth of food. They park me bc they don't have the food ready. I wait 10 minutes. They finally bring the food, I yet AGAIN ask did they put the sauce in the bag and the answer was yes. I get all the way to where she lives and guess what? No sauce at all. None. No Arby's sauce, no Marina sauce, nothing. They don't close till 11 so I called at 8 minutes before 11 to let them know I expect the order to be replaced tomorrow... Correctly. They didn't answer the phone. Horrible, horrible service. They give zero cares about doing their job right. They sling a bag at you and it's pot luck as to whether it'll be right.
Service was very good and the Roast beef Sandwiches were also good. Gave them 4 stars because they need to bring back the potato cakes!!!!!! Curly fries just don’t cut it!! Bring them back!!!!!
Classic chicken sandwich was good, so was the crinkle fries. No issues at all.
Good food served hot and fresh . Drive thru employees were friendly and efficient.
I went to the drive-through placed an order pulled up to the window pay for it was asked to pull up waited 10 minutes got out my truck went on the inside and my food sitting on the counter pool service something need to be done about them
I bought the chicken sandwich meal and the fish sandwich meal. Both sandwiches had soggy lettuce and the fish patty seemed old and dry. I asked for curly fries and got pieces of dry hard fries with one or two decent ones. Also the fries had crinkle cut fries mixed in which wasn't a big deal just odd. They had no straws which I understand due to supply chIn issues.
The employees are very rude. Order is never right and they try to steal your change.
The employees are EXTREMELY rude.. especially when THEY get your order wrong. Also, the customer shouldn't have to ask for their change.....
Fresh dip was hot and delicious. Curly fries were crispy.
The brisket and bacon had good flavor but it looked like left overs the bacon was hard and chewy and honestly not a lot of meat in general. I expected more for an $8 sandwich. The French dip was delicious all by itself didn't need to dip it. But I did just to see wasn't bad wasn't great with the Ajus could take it or leave it. The service that night seemed quit annoyed and irritated.