I ordered a combination plate sub the rice for lo mein, instead of telling me they couldn’t sub the rice for that they just assumed and gave me chow mein. This business has gone severely down hill in the past few years. Plenty of other good Chinese places around RI. When I called to fix it/ tell them they messed up the woman was extremely rude, giving me attitude and talking over me the whole nine. If you can’t work with the public and customers maybe you should get a new job!
My FAMILY and Friends have been ENJOYING THE ISLANDER for over 30 years....The Quantity and Quality are Second to None!!! Their Menu is Extensive, and if you don't see it, they'll make it for You...Their Waite staff are always Attentive and Courteous, whether eating In or Ordering "TO GO"...SPACIOUS LOUNGE AND Dining Area's,Great for FAMILY get togethers or Celebrations ? ?....I'm Sure you'll add this to one of YOUR Favorite Dining Experiences....ENJOY!! I KNOW I DO!!
Be prepared if you order take out on the Islanders Restaurant site I ordered two orders of the Wings Islander wings under appetizers it says it was $8.80 for order when I got there it was almost double of what I thought the amount was going to be she said well did you order from the takeout menu I didn't even know there was a takeout menu! so I told her no I did not I ordered off the appetizers because that's all we were getting and she could care less! I was never told there was a $4.25 difference between ordering off the takeout menu for ordering off the appetizer menu this was terrible and they should have never charged me what they did I won't be back. Being shady at best!!!
Classic example of an establishment Rhode Islanders rave about but really isn't very good. Generals chicken is always extra tough, borderline chicken jerky status. Rice is never good. I think the best thing I've had from this place is the French fries....
We used to love islander. We even drive 20 min each way to eat here. Unfortunately after tonight I will be going else where. The last few months the service has really gone down hill. Tonight I drove all the way home to find my combo was not a combo. I called back and was told it wasn't put in as a combo sorry and hung up on.
Good food,reasonable price. Orange chicken delicious. Huge portions. We had 15 in our party. Service was excellent.
I noticed its 12 dollars cheaper to do take out plus you get more food in take out. ...was dam good either way
Not the greatest Chinese Food around in fact far from the best. Not exactly sure where this place gets the Hype from as nothing special about the food. My personal experience was poor, was not exactly happy with my meal.Not sure if I came in on the wrong night or.........
We were celebrating the 50th Birthday party for my Sister in law, We were a group of 25 and they gave us a private room and the food and drinks were fantastic. This is such a great place to have a great meal or event. They're so accommodating.
I don't know if staff has changed but our recent visit was delicious!! We've been loyal customers for more than 10 years. Chinese food is usually Chinese food...not mall Chinese food (yellow rice and everything tasting the same). Our order came to our table hot! Not warm, but actually hot and I felt like it wasn't sitting under a heat lamp hot! The pu pu platter was abundant with plump chicken wings and very generous pork spare ribs (more meat than past visits). My husband's curry chicken was spicier and the sauce was not watery. My beef green bean was a new selection for me and I am a fan for life! I don't know if changes were made, but Islander gas renewed my interest!