So umm i know dunkin donutz isnt a glamorous job. If someone standing at the counter knowledge it doesnt take rocket scientist to make coffee. If you gonna work front counter you have to knowledge ppl standing there. If your not happy were your at then change it
I go to this dunkin often because it is on my way to work and I don’t want to go out of the way. Out of the many months I have been there, I have received maybe good service three times by a young man with piercings (who I haven’t seen in a long time). The staff is slow and almost always gets my order wrong. I will wait in line for 10-15 minutes when there are only two cars in front of me. I’ve gone inside before hoping it would be quicker only to be faced with a longer wait. When I get hash browns they are still partially frozen, they never toast my bagel and consistently get my drink wrong. Tonight I pulled up at 7:30 and asked for a drink. They told me they couldn’t make me one because they turned all of the machines off since they are closing at 8pm. I asked for a bagel and they also let me know that all of the ovens are shut off too. I’ve worked in fast food for years and even at a dunkin before and this was never something we were allowed to do. Ten minutes? Yes. 30?? No. I don’t know if maybe this place is understaffed, but realistically they’re only in business because they’re a chain. The employees have always been very kind to me here but they seem stressed. In conclusion- if you’re running late and want something edible, don’t come here.
If I could put zero stars, I would! This has to be the worst Dunkin ever!! I placed a mobile order for drive up. It literally took 22 minutes in line and there were only 2 cars in front of me. Maybe something happened, I'll give them the benefit of the doubt. Yeah right!! When I finally got to the window, I could see why everything was taking so long! There were 3 girls total working. 1 at the window and the other 2 we're screwing around inside, obviously not working. They tried to give me the wrong order, didn't have my whole order ready (which was placed about 30 minutes ago at this point) and my coffee was wrong. So my whole lunch break was wasted sitting in that short/long line!! I'm so mad because I can't even fix my coffee to try and drink it, it's that off! Never again! The tip I had waiting to give to them went straight back into my pocket! Horrible horrible horrible!!!!!
Never have issues here personally. Usually place to go order. In and out
Staff was in excellent mood and made my drink with perfection
Best coffee ever ! Go there everyday.
THE WORST DUNKIN DONUTS IN PROVIDENCE FACTS! POOR SERVICE THE EMPLOYEES DONT TAKE THEIR JOB SERIOUS!! THAT LOCATION JUST HIRE ANY OLD BODY STRAIGHT GHETTO!!!
Went to Dunkin Donuts on Broad StreetThey messed up my order five times Saying I didn't order it when I did and show them the Receipt coffee bad . needs new Management to slow and they make the food bad . Not good at all .
This place is terrible and disgusting, watch out one of the staff had a open finger cut and blood was spread all over the coffee, mind you she was still taking order like that
This place is terrible and disgusting, watch out one of the staff had a open finger cut and blood was spread all over the coffee, mind you she was still taking order like that