The coffee I had was perfect..but the first table I put my order down on was a table I didn't know was broken and my coffee spilled all over when I put it down. The table almost flipped over from putting my stuff on it..
The employees are DEAF and give you the biggest eye rolls I’ve ever seen.
Friendly, upbeat staff. Good coffee. Can't go wrong.
First 3 of 5 times I go to this store I have my order wrong, second I tried to speak clearly but they always it doesn't matter who answer can't hear anything, third today I waited like 15 minutes on the drive through finally I left I tried to order quickly and the girl said I could not make an order there even though nobody was taking orders, 4 days ago I order 2 muffins and 2 sandwiches and I got 4 muffins, thanks I really appreciate paid 4 extra dollars for muffins
These people have the uncanny ability to screw up my order all the time. Unlike the amount of coffee they pour in my cup, the 3 stars I’m giving them is very generous.
I love this Smith St Dunkies. The staff is fantastic, most of them look like kids to me but they are all absolutely delightful and working hard, morning day and night. When things go wrong they always make it right and are truly polite when doing so. It's nice to see people happy at work too, management must be doing a good job.
I was not happy, I want a white hot chocolate and the guy said they didn't have it
Asked if they had blueberry glazed donut the woman on the speaker says they don't carry that donut anymore well why is it on the menu??? Update your menu very misleading!!!!! Went to another location they had it! Thank God there is more than one dunkin ? ??!!
It takes a very, very high level of HORRIBLE for me to even bother writing a review for Dunkin Donuts, but I can say with a high level of confidence that this is the worst Dunkin in all of New England. You’ll wait forever for your coffee while the “manager” hangs out in the back and two or three minions aimlessly wander behind the counter. Go elsewhere. There’s another Dunkin within walking distance.
Horrible services they always mess up my order ,this place was way better when manager Mike was manager the new store manager seem like she can’t do anything right I’m not surprise cause every time I go theirs always new faces must be a really bad job if they can’t keep their new employees for a month