Dunkin'

860 Elmwood Ave, Providence - 02907
72 reviews
Coffee Shops Donuts Coffee & Tea
(401) 461-8647

My experience there today was terrible and was lied to directly to my face and wasn’t helpful . Will never visit this location . The young lady with red hair did not want to help all I needed was DD app to be reloaded on my phone she tells not able to do it you have to do threw your phone and I always visit other DD and they have no problem reloading my app at the DD on Reservoir.. I felt as though it was some type discrimination.

Fast service. Good coffee. Good size for customer seating.

Honestly, I was super disappointed in this location. The girl who serves me (I went inside) was incredibly rude. I repeated what I thought was a fairly simple order several times and no matter how many times I said it, she got it wrong.I asked for a large unsweetened iced green tea, and a box of 25 munchkins. Half jelly, half blueberry. First she starts with a hot small and asked what I wanted to drink again and I repeated because I understand they may be odd or a mouthful for some. I ended up for a small anyhow. When we get to munchkins she immediately starts putting random ones in, and I politely correct her and say I just want half blueberry half jelly and the extra can be jelly. She puts in chocolate and drops one, throws it in the trash and scratches her face and uses the same tissue paper to continue my order with.Miscommunications happen, but food safety is a huge nono for me. I won't be returning.

This is my go to Dunkin when I am in Rhode Island. I use the drive through and there is never an issue and staff are always friendly and helpful.

The servers are very polite, the coffee tastes good, donuts are yummy.It's a popular place.

Is it just me or are they watering down their hot drinks like the hot chocolate or chai?

The servers are very polite, the coffee tastes good, donuts are yummy.It's a popular place.

Clean and very fast service, Coffee in RI tasted way better than down here in Florida.

woman that wears blue all the time in the early morning shift? she has to go. horrible.

This Place is horrible they change employees like you changing your own socks they never make your coffee right Black old lady argues with you when she makes mistake on my coffee it’s horrible I was customer for 10 years now I’m switching to different Dunkin Donut thanks but no thanks