Riviera Restaurant

580 N Broadway, East Providence - 02914
150 reviews
Portuguese
(401) 431-9231

If I can give it a negative star rating I would!! Just went there today 06/17 with my wife for early Father's day. Wow! What happened to you guys?? I ordered the calamari which was horrendous!! So chewy my wife almost choked! The waiter took it back and brought us another one and even worse!! It was taken off the bill but c'mon. Next my wife ordered stuffed sole and boy what a disappointment! It's not like the restaurant was busy, we were the only ones in the dining area!! I ordered the filet with fries and rice. Blah! No flavor and sorry but I will no longer be returning to this establishment!

Horrible customer service. I had a baby shower at one of their halls. The whole event felt extremely rushed. Rushed to serve the food. Rushed to cut the cake, and rushed out of the hall with my guests. We had paid to stay in the hall until 11pm, and by 10:20 they told the dj to completely shut off the music. I had confirmed with 3 different booking coordinators that the event could go on until 11pm because the next day was a holiday. The Pamphlet I was given stated 11pm as well.While we were cleaning up and getting ready to go the so called manager says, “UGH, WHY ARE THESE PEOPLE STILL HERE?” A manager should not be making unprofessional comments like that infront of clients.When they served the cake they didn’t even bother to ask who wanted some and who didn’t. Or ask about allergies. They just rushed and threw plates of cake on the table… some tables were served cake where there were no people sitting. It was frustrating to see so much cake go to waste and half of my guests did not have silverware to eat the cake.First and last time booking an event with this place! Who doesn’t care about customer service and lies about event time frame.

Was very surprised by the service and the way we where treated. We arrived at 530 the restaurant had nobody in the patio but us at first. Then more guest arrived, everyone who came in after us had there food before us. We did not get our food until 6:00.Then we watched the tall gentleman with white hair stop at every table to check on their meals but never stopped at our table. Last I checked our money was the same as everyone' else's. Not the BEST first impression, I hate to pull that card but the Irish chick did NOT feel welcome. He should of brought our food as quick as he was to grab the check to pay the bill. Smh

Although it took a little longer than usual for our food to come, everything was delicious. The place was jammed,and you could tell that the owner was a little stressed, knowing he didn't have enough help and wanted to make sure everyone had a good dining experience. He helped out the staff a lot, which I thought was really great. Our waiter Xico did a great job, juggling many tables while maintaining professionalism, and prompt service. Our party of 6 enjoyed everything,from the appetizers to the drinks. Will definitely go there again !

What is the problem with their soda??? Has no fizz awful stuff. The food is good but my coffee was cold and the place is always cold. Do like their food. Oh sorry to see the garlic mashed potatoes with skin good. Really enjoyed that

Very delicious food. Octopus grilled to perfection, crispy on the outside and soft inside. Shrimp Mozambique cooked well with good flavor and not too sour. Everything tasted fresh. Restaurant has good atmosphere and service was good. Highly recommended!

Excellent atmosphere in the place. Make sure you review your contract beforehand. We had a surprise bill after all of the deposits and it caused problems. Never again.

My husband and I have been going there for over 4 years, he has been going there for way longer. I don't know what happened with the past year but something went wrong. We used to get the shrimp Mozambique pizza all the time. Now it is just awful. Barely any Mozambique sauce or garlic on it anymore. The Portuguese steak plate is bad too. The fries are over cooked in dirty oil and the steak is really tough. I don't know if there's new owners but they need to switch back to the recipes they had before.

This is a restaurant we would go regularly. It used to be delicious with excellent service. We even used the banquet facilities for so many events. They just lost our business. We ordered pickup tonight and it was awful. The pork tasted like it was boiled. It looked like it was a soup rather than pork snd littlenecks.The seafood combination was gross. Cod was rough, lobster did not taste right, Calamari tasted like rubber. We actually went back to make them aware and the owner was going to offer us the same food again and defended that this never happens. We even showed them a picture of the food and they were surprised in just the appearance. The owner almost walked off with my fiancés phone to show the kitchen. I don’t know how the chef would be okay serving that and how the owner offered a poor solution. There was no refund or no gift card offered. We were offered to wait for another of the same dishes…yeah I’m good. And last we were there we ordered the seafood combination which the big ingredient is lobster and did not find out until we got our meals that they were out of lobster. The waiter was even upset bc the kitchen didn’t let him know and they did nothing at the time about that either. My in laws who were regulars are disgusted. We threw out over $50 in food last night. They lost our business. I don’t want people to waste their money the way we did. If you’re Portuguese this is not what pork and little necks look like…tasted worse.

Stopped for lunch and everything was delicious with great service!