The only reason I’m giving it two stars is because of the wait time in this store. Of course the staff are not to be blamed, as it is a very small place and there is not enough room for the employees to get to customers in a timely manner, plus the fact that they take online orders delays the service. I’ve been here multiple times in the last two weeks and the wait time is approximately 20-25 minutes with a line that goes out the door & stays there for a while. The staff is very nice and polite and they do their best to give you exactly what you want but I feel like their working conditions are absolutely unacceptable when considering the high volume of traffic the store experiences. If anything, I blame it on corporate for closing the mall location, and for having the employees running from side to side in a very overwhelming, stressful work environment.Yogurt was great as per usual, I just hope they fix the working conditions (because they have the money to do so) - Image is just from the inside, not the outside of the store where the line is never ending.
Very good product. Seating could be better.
I love the shake and the ice cream.
Came to get a sweet treat. Paid over $14 FOR TWO SMALLS. Pricing on cups was different from pricing on wall, so pricing was misleading. When I suggested I should pay the lower cost because I pointed out the issue, the counter people stared blankly and charged me the higher price bc minimum wage is going up. This used to be a special treat for my family. I'll take my business elsewhere or buy 2 boxes of cones and three gallons of ice cream from the market. What a disappointment. And I couldn't even tip the folks behind the counter!
Best frozen yogurt. The original flavor is my favorite. Only down side is that it's not cheap.
Best frozen yogurt. The original flavor is my favorite. Only down side is that it's not cheap.
I Order ahead here all the time & my order is always correct and done on time! Staff is super friendly & the establishment is always sparkling clean
First time there. Friendly Associates. Was pleasantly surprised. It was not what I was expecting. It was really delicious. Thank you.
I Order ahead here all the time & my order is always correct and done on time! Staff is super friendly & the establishment is always sparkling clean
Worst customer service I have ever experienced tonight at 8pm. Mia and another girl not wearing her name tag were so extremely rude -no greeting, no smiling, no talking to me throughout, wouldn’t look at me the entire time, throwing the spoon in the trash angrily when I said I wanted it to be to-go. It’s unfortunate that these two girls had to make me give a review of a 1 (that I wish I could rate a zero). I work in customer service and they’d be fired if they acted like that at my job. I come here a lot and have never dealt with them before. I’ve also never had a bad experience here before tonight but WOW. It takes a lot for me to write a review positive or negative so me even writing this review says a lot.