Great coffee very bad service: My husband went to get a large iced coffee and the girl brought back a medium insisting he ordered a medium which he never does. She fixed that and he gave the girl a 10.00 bill to which he gave her 1.00 and change back. My husband told her he gave her a 10. She went into the drawer and pulled out a 5 dollar bill. My husband insisted and then upset, drove away. My husband was upset and won't go back. You're supposed to keep the money on top before so you know what the customer gave you. This young girl was wrong and maybe a bit of a thief?!I reported this to the Honey Dew number.
When in the there to get my breakfast this morning but I needed to use the restroom first, there are no more mask mandates and Covid is pretty much over but the bathroom still closed? I’ll just go to Dunkin.
I was pleased with the service and the cleanliness of the building Doggie Doo on Reservoir Avenue Colonial lot from them
if you have to use their bathroom, you will not be allowed to because they still have the bathroom closed.
Great donuts and friendly staff.
Delicious coffee! Pleasant employees at Drive Thru
Smores hor choc is awesome
I know Covid has impacted many industries hard, but none more than this location. My husband and i have been customers here for almost 10 years with great service until this past year. We understand that employee retention is difficult and we are always very patient having worked in the service industry ourselves.Perhaps you should consider updating your ordering system, not only for customers, but for staff. Sticky notes with the exact order still get misinterpreted at the register. We have been overcharged, undercharged, missing items... Only in the past year. There have been countless times in the last few months we have at a silent drive through, no one saying "just a moment please" or acknowledging our presence, only to drive past the window and then see people taking orders for those behind us. Is the drive thru system working properly?For these reasons, i had to drop my previous 5-star rating to a 3. We've both been going here less frequently even though it's a stone's throw from our house and we really enjoy the long term staff that we have come to know and love. We mean no ill will towards the staff, we are hoping the corporate offices see this and realize this location needs some much needed upgrades for their staff to be successful.
Coffee is excellent, they have SUGAR FREE FLAVORS, and their cinnamon and raspberry sticks are AWESOME!!
Goff was wrong,sandwich was cold. Usually go twice a day for coffee.