Way under staffed in the morning.... And the cashier is handling money while handing peoples food... I mean there's a little paper between her hand and your food so you're good right???
I got two lattes one day made with no espresso. I called and informed the manager. SHE TOLD ME TO RETURN THE NEXT DAY TO HAVE THEM REMADE. I returned the next day only to have a woman at the counter BLAME ME for not bringing them back the same day! Sorry I didn't sip the latte and realize the error! She gave me a hard time and had to ask a manager. Really, am I trying to steal lattes?!! I drove twenty miles to get the lattes they didn't make the right way the day before! Seriously, BLAME THE CUSTOMER?
I went here got a dozen of donuts 2 medium hit cocoa and a avacado toast Order and one of the hot cocoa they only filled it like half way and it was like water smh
Went at 9:25pm to order a sandwich. They told me they can’t because the ovens were off and they close soon. Store closes at 10pm
Went to get coffee and the place is already closed but the hours on the door say for new years eve 6 but was there at 5:30 and the doors was locked and drive thru was closed as well worst Dunkin to go to always have problems when I go there and the doors are always locked at night because they don't want to keep them open and have to work the drive thru and the inside at once so they just lock up
Dunkin is trash. People only go there because 1) they are creatures of habit 2) there's 20 of them per square mile and 3) they don't actually like the taste of coffee (extra extra), just the coffee milk that they grew up getting in school.Go literally anywhere else. Honey Dew is better.
The drive through is a long miserable experience and they don't get the order right. Don't they train these people?
The drive thru is a true example of very poor quality customer service. I told the girl my order she had to repeat it to me 3x before she hit it... ?. Then someone handed me my bag, coffee and should've checked they forgot my hash browns. The tip cup was as gross as gross could be so there wasn't anyway they were getting a tip anyway because their service was awful and did not deserve a tip nor was I putting my hands on that disgusting germ laden tip cup that needs to soak in sanitizer. Seriously, is this job that tough? Don't recommend this location. Go to Park Ave, they are so much better!! I came here because I was in a hurry. These mishaps are too frequent as my husband comes here all the time and complains about what they forgot.
Certain people at this location should be recognized for the hard work and dedication most of them work day in and day out I appreciate the work that they do even shorthanded those people should be recognized
The drive through is a long miserable experience and they don't get the order right. Don't they train these people?