Was about 10:30pm when we stopped in for some food on our way home after our flight from Miami to Baltimore for in around 9pm.To a while for anyone at the drive through to acknowledge we were there. After ordering we pulled around, no one was at the first window so I pulled ahead to the second. When the lady FINALLY came to give me my soda, she told the kid working that I didn't pay at the first window. When we paid he turned around and walked away... walking right past our bag. A minute or 2 later the other lady returned and handed us the bag, which had already had ALL of our food, and said "here's you for awhile"... I'm sorry I'm not waiting for anything else.The people working here didn't say thank you. They were rude, and had there been any other place to eat, I would have walked there instead of driving here.Terrible service and they expect $15 an hour??? Get some customer service skills and learn to get orders right first!
If you say that you're open until a certain time, you should be open until that time. I did restaurant management for years and while it was frustrating when customers came in at the last minute or the last 15 minutes, it's our job. It is not that hard to make it fast food burger. Is incredibly frustrating to drive somewhere and realize that they are not open when they say that they are. And to see people inside, working, closing early and ignoring the drive-thru is ridiculous.
The burger was delicious as always. It's McDonald's.The fries on the other hand were soft and cold. Obviously leftover from earlier in the day. Not fresh or hot and crispy at all. Stop trying to save a dime to make a buck off me McD's!!
Service is horrible, takes forever even when the drive thru isn't busy. Also didn't realize until today they are charging significantly more for every item then the McDonald's that is 2 miles away on memory lane. Definitely save yourself the time and money and go to the memory lane location.
This McDonalds has the most friendly staff and excellent service. I never have issues getting what I ordered here.
I don't normally leave a bad review for a place but when the prices were way above a normal McDonald's pricing I can't just not say something. My family and I were driving down Market street and saw this place. We decided to try it and yeah the total was over $30.00 for a double quarter pounder, a regular hamburger, 6pc nuggets, a small happy meal, and 2 small shakes. I'm not a McDonald's expert but this should have been around$20.00. Not to mention it took over 20 minutes to receive the order. So I personally will not go back and hope this problem gets fixed for future customers. And the food was below average so I hope this location improves. Good luck to any future customers I hope your experience is better.
Excellent service. I had a really large order and everything was in the bag. Everything was fresh and hot. I love being able to order from the app. Staff are very kind and friendly. We come here often.
Went through drive thru on E. Market St. around 7:10 a.m. on Feb. 17, 2022. Ordered a mocha frappe with no whipped cream or drizzle. Of course, I received drizzle. My husband ordered a large decaf coffee with 2 creams. His coffee was served black, no cream. Not sure but maybe a new employee. Not good!
Fries were not quite as hot as I like. Was there at noon and they were relatively busy. Service people were pleasant as always.
Good and hot food. Service was slow but there was a crowd at 2:30 so the place is popular.