My family and I have enjoyed our meals at Crimson for years now, especially on holidays, but it is becoming less and less enjoyable because of the hostess Lauren. She is usually the one who answers the phone and is at the front door. Over time I have noticed her unwelcoming tone of voice, belittling comments and negative interactions.While this has occurred over time, the events on Mother's Day hit an all time low and I feel as though I should share my experience. I called on Saturday to make a reservation for any time on Mother's Day for 3 people and I was told there were no openings at all but I could walk-in. On Mother's Day, my family and I came to the restaurant with high hopes. As we were begrudgingly greeted by Lauren, she promptly told us that we were welcome to go to the bar side as they were booked. We were able to get a seat there. The gentleman serving us and the bartender were working so hard to serve the entire bar area. Their service was wonderful and we were able to enjoy our holiday and the delicious meal. However, when I finished my meal, I went to peek in the dining room....more than half of the booths and tables were vacant. I can understand some tables being open while waiting for the reservation time but there were a lot of smaller tables available that could have accommodated us. I spoke with a few other people who were there in the bar and heard similar stories as to what happened to me- their small family wanting a reservation and being told they had no openings but many open tables.Because of the other staff and the great food, I have put Lauren’s actions aside in the past. But this was my breaking point and I will be trying out different restaurants while Crimson, hopefully, fixes their management, or lack thereof.
Very nice meal with family! Had delicious fish and chips with creamy slaw, broiled salmon and rice, crab cake on pretzel roll, Reubens and baked beans as well as luscious desserts! Excellent attentive server!
What an amazing establishment and staff! I was trying to find a nice place to take our staff out from Thornton Chevrolet for an Administrative Professionals’ Day lunch, so I contacted Crimson and they advised me that they were closed at lunchtime, however they offered to open the restaurant up just for us to have our lunch party there! The entire staff was very attentive, and so friendly. On top of everything, I don’t think a single person was left with an empty drink. The owner, George, has truly done an amazing job training his staff and running this business. I would highly recommend Crimson to anybody looking for a great place to eat.
First time here. Loved it! The chicken Parmesan meal (my husband’s) was HUGE! He loved the homemade sauce!I had a pasta with shrimp special which was also very good. Nice outdoor covered / heated patio area as well! We’ll be back!
Very good food and nice portion sizes. We ordered the salmon salad, the meatball sub, and the pork and mash. Our server was very friendly and accommodating. I would have given it a 5, but it got quite busy and was noisy.
Ate there for the first time and it was great. Food was served hot and was delicious. Steak was cooked just how I asked for it. Crab cake was mostly crab with minimum binder and filler. Dessert was great. Service was good on what looked to be a very busy evening dinner rush on a Friday. Will definitely be going back.
We have eaten here many times, but today was especially good. We had a party of 15 and our waitress and the other wait staff were extremely attentive and accommodating. Food was great. We were all having a great time talking and when the food came it got so quite. You could have heard a pin drop. Not one complaint and everyone said that their food was delicious. Keep up the good work.
We just got home from an enjoyable afternoon surprise retirement party for my husband. Our server Alli was absolutely amazing and the food was superb. Thank you so much for making it a memorable day!
Great service and very good dinners. Perfect place.
Never ate here before, I got the steak Florentine and it was awesome. Our waitress was wonderful, just wish I could remember her name.