I NEVER write reviews online for anything but what occured today was too ridiculous for words. Ordered a sandwich online and my husband picked it up. When he got home and I checked it, it wasn't correct, I even rechecked my order confirmation to make sure I didn't make a mistake. My husband went back to have it corrected, a different employee was at the counter, he explained to her the situation. First she argued with him that we ordered the wrong thing, he showed her the order confirmation on his phone, then she argued with him about him being in the wrong location (she must've had his head spinning because he actually went to the other location a few minutes away), when he goes back to her she continues arguing with him she didn't have the order in the system etc., so then HOW did he get the first incorrectly made order to begin with?!!! Argued with him some more before she begrudgingly made the correct order, acting like he was just supposed to go away having paid for the incorrectly made AND without a REFUND, I've never seen my husband so annoyed and flustered over anything, it takes a special kind of "person" to do this. I've worked retail, I don't believe the customer is always right, but when a customer is in front of you with proof in their literal hand that you guys screwed and you stand there and argue, like seriously, come on. Apparently, the other location knows about this nutcase behind the counter. If they value their customers, she shouldn't be put to deal with them. JFC, never returning to this location
I NEVER write reviews online for anything but what occured today was too ridiculous for words. Ordered a sandwich online and my husband picked it up. When he got home and I checked it, it wasn't correct, I even rechecked my order confirmation to make sure I didn't make a mistake. My husband went back to have it corrected, a different employee was at the counter, he explained to her the situation. First she argued with him that we ordered the wrong thing, he showed her the order confirmation on his phone, then she argued with him about him being in the wrong location (she must've had his head spinning because he actually went to the other location a few minutes away), when he goes back to her she continues arguing with him she didn't have the order in the system etc., so then HOW did he get the first incorrectly made order to begin with?!!! Argued with him some more before she begrudgingly made the correct order, acting like he was just supposed to go away having paid for the incorrectly made AND without a REFUND, I've never seen my husband so annoyed and flustered over anything, it takes a special kind of "person" to do this. I've worked retail, I don't believe the customer is always right, but when a customer is in front of you with proof in their literal hand that you guys screwed and you stand there and argue, like seriously, come on. Apparently, the other location knows about this nutcase behind the counter. If they value their customers, she shouldn't be put to deal with them. JFC, never returning to this location
I ordered my sandwich online went to pick it up and worker there the middle eastern looking one was giving me a hard time I showed her my order on my phone she sent me to the other subway on main st to have to go back to her for her to tell me that I'm wrong even though I'm showing her my order information for that store she was very rude and unpleasant this is the worst subway I've been to and won't go back
Does anyone here know how to make a sandwich?
Sandwiches poorly made and failed to see I ordered two drinks instead of one then got upset when I showed her I did order two drinks and not one I suggest better work ethic and effort
Does anyone here know how to make a sandwich?
I was just there tonight and the gentleman behind the counter was an absolute sweetheart. He was so happy. I am so glad that I decided to stop at this subway.
Tuna hoagie mmmmm
One of the ladies who works there speaks in her phone while she is preparing the food, and sometimes does not make the food the way I wanted just because she is busy talking in her phone. One time I told her I want soup and I also told her that I do not eat chicken but she gave me noddiles and chicken soup, and after I figured out that she did not give the veggie soup, I called the restaurant and she answered, I told her about my soup, she told me to come and get a new one. I think next day I went and she told me they did not have the veggie soup. I went to them many times and eveytime I went they told me that they were runinng out of the soup, so I did not get a soup, and did not at least get a refund.
Very good nd small inside but u can use the bathroom or sit at the Table..