Burger King

Route 115 &, East End Blvd, Wilkes-Barre - 18702
116 reviews
Burgers Fast Food
(570) 824-6938

Was picking up food for my boss and the worker proceeded to hand me 6 drinks with no carrier. I asked about a carrier to which he just said they don’t have any. No explanation or assistance as to what to do with 6 drinks about to spill all over my car. I know it’s not their job to care what happens with my food after it leaves the window, but some actual friendly customer service would have been nice instead of ignoring the problem and watching me clean up soda off of my seat after they began to tip over. I know everyone is having shortages and understaffed locations but at least hire people with some customer service skill. Will not be going here again.

For a pre mothers day treat, my 3 kids just went here. Spent 32$ for: a WHOLE ATTITUDE PROBLEM SIMPLY FOR ORDERING APPARENTLY.... Wrong slushy ordered out of 2 flavor choices...., ALSO COMPLETELY COLD SANDWICHES - 2 Wopper Melts w NO CARMELIZED ONIONS.... and 2 burgers that were made hours ago.... ZERO SALT on the fries, but they were warm at least. Worst meal ever served by a manager with apparently zero customer service skills. I never leave bad reviews because I can normally relate....but this was uncalled for and incredibly ruined our family dinner. I had never tried a whopper melt either .... I was not impressed. Sadly.

They don't even deserve a star. I drive a vehicle which doesn't fit in their Drive-Thru, and they won't open their doors, or take my order in any way possible. The manager said there's nothing she can do about it. What a rude, ignorant business I've ever seen. ???????

The Original Chicken Sandwich ™ otherwise known as the OCS, is the greatest accomplishment in culinary science. Thank you, King of Burgers.

The chicken had no mayo no lettuce the sprite soda is so nasty ? the onion rings were cold

The chicken had no mayo no lettuce the sprite soda is so nasty ? the onion rings were cold

absolute disgusting staff. worker gave horrible service to me. didn’t even get my order right. DO NOT RECOMMEND BURGER KING. absolutely disgusting

First of all, I appreciate those persons who make life convenient for the general public. I do wish there was a stronger emphasis on courtesy and customer interaction. The person taking my order mumbled and spoke quite softly making me ask him to repeat himself more than once. No thank you after taking my payment, no offer of sauces for the mozzarella sticks or chicken fries. Just an arm thrust through the take out window with a bag of product, no Thank You at all. BTW, the chicken fries were cold, and had obviously been sitting quite a long time. Glad I only go to this site once or twice a year.

what kind of fast food place opens after the sun rises and closes before the sun sets? lazy management

No fast food that closes at 8pm is getting anything more than 2 outta me sorry.