Every time I go I usually have the same order but it tastes different every single time :( they’re also always out of chocolate croissants
the bravest people on campus are the people who work here. yall r fighting for ur LIFE up there. lines out the door and its still not an awful wait. food and drinks are always exquisite. anyone blaming the people working here for the wait are wack and no nothing ab the food service industry. LIVE LOVE WCU STARBS
The lines are RIDICULOUSLY long, all of the time. Expect to wait over 30 mins to put an order in. Expecting to grab a quick cup of coffee before your class? Literally forget about it…Having an hour in between classes and stopping by for a drink, just to rush or be late to my next class is not it!I understand that it’s on a college campus and there’s large masses to serve, however there needs to be a better system, more staff, and staff that actually moves with a purpose.
Starbucks' refill policy sucks. They only give you the refill price if you stay there the whole time. I work night shift and I can't stay there, I just need the caffeine and if I come back 4 hours later (while working a double shift), I should be able to get the refill price.
Good and fast, doesn’t open at 7, opens at 7:30.
The workers are so poorly trained that they don't know that frappuccinos get whipped cream, which is pretty sad. I've been here a few times now, and yeah the lines are long, but it's on a college campus, so that's kind of assumed.
Pros: Lively atmosphere, nice music, good menu variety.Cons: Long line, ALWAYS. Workers are always swamped and overwhelmed This causes orders to be sloppy and not even be the correct item you ordered. Seen workers not wear gloves when handling pastries, and throw straws or coffee koozies at people instead if handing it to them. Not friendly or pleasant service. The absolute bare minimum.
You have to get here on time before any rush...but great service. Maybe change the times that you have posted online and on your door. The don't match up.
Very slow service. I once was told they couldn't give my pregnant wife a cup of water, something they do at all other locations.
Waited in line for LITERALLY 30 minutes to be told that I couldn't pay with my mobile app or a gift card. This was the only form of payment I had. Thanks for wasting my time! Maybe put up a sign next time?